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HIT 5327 unit 3 assignment

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Shelby Martin

on 24 September 2012

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Transcript of HIT 5327 unit 3 assignment

Challenges of Interoperability - An Analogy Examining Types of Telephone Numbers

Team Slate - Anand Allam, Biru Yang, Shelby Martin Interoperability challenges can be compared to the challenges experienced with seemingly simple concepts such as addresses (Benson, 2012, pp. 27-28) due to:
Lack of international standards
Different types of properties that may not receive mail
No clear rules regarding granularity in
defining an address
Address life cycles Team Slate chose to examine the
challenges faced with different types of telephone numbers:

Cellular
Residential
Business

("Major Types of Phone
Numbers", 2010) Cellular phone challenges:

Changes in service providers can result in phone number changes or available services
Potential loss of phone and therefore inability to contact phone user
User can choose to be on Do Not Call registry
Lack of universal directory for cell phone users (e.g., Yellow Pages) Residential phone challenges:

Not user specific (unlike cell phones)
A residential number without an area code is not specific
Residential numbers usually change when moving residences; a person may have several residential phone numbers over a life-time References:

Benson, T. (2012). Principles of health interoperability HL7 and SNOMED (2nd ed.).
London: Springer-Verlag.

Major types of phone numbers. (2010).
Retrieved from http://publicrecordsguide.com/phone-numbers.html Business phone challenges:

Primary focus is availability to potential customers
May need to correspond to a certain naming convention to improve memory of the number
Toll-free numbers incur charge to the owner, as strategy to increase calls
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