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Irina Serdyukova

on 30 January 2013

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Transcript of IC

Intercultural Communication NATIONAL CULTURE, by Geert Hofstede Are you a polychron or a monochron? Stereotypes are an example of our team National cultural dimensions: Power Distance (PDI)
Individualism versus Collectivism (IDV)
Masculinity versus Femininity (MAS)
Uncertainty Avoidance (UAI)
Long term orientation (LTO) Edward Hall
(1914-2005) Monochronic Time Processing:
Believes that time can be compartmentalized

One task is undertaken processing occurs

Preset schedules are adhered to Deadlines are met Polychronic Time Processing:
Has a flexible attitude on towards time

Parallel task processing occurs

Schedule can be easily changed
Meeting may drag Monochronic culture: Polychronic culture: Russia South Africa What is culture? Understanding why
we are different! What is culture? V - Sign “peace” in North America “Victory” when palm out, "Insult" with palm in,
"Picture pose" in Japan
“Insult” in Australia Palms “talk to the hand” gesture in North America "^$#*&^$# Huge insult" in Greece Thumbs Up "Sign of approval" in Western Countries "mockery and condemnation" in Thailand Come Here "Signal for come here"
in Western countries

Perceived as derogatory in many South East Asian countries. Touching Top of the Head "Sign of fondness" in English
speaking countries "Invasive" in South Asia or Buddhist countries. Since the top of the head is the most sacred part One sign, different meanings O.K! "Alright" in North America "Perfect" in South Africa "Worthless" in France English pop culture code to signal to each other that a situation is embarrassing! The thumbs have to move in circle to mimic a swimming turtle. Awkward Turtle Even at Masaryk University we have a huge community of different cultures..... We live in a world of cultures Handing things over In eastern cultures, specifically in
Japan, it is considered unbelievably
rude to accept anything with one hand.

If you do, this shows that you are discontent or non appreciative of the object Rock and roll in many
cultures Bulls Horns In Italy, it means you wife is unfaithful All foto's and info taken from
http://www.vacationideas.me/travel-tips/gestures-that-are-offensive-in-other-countries/ Czech Culture as perceived from other countries... Four dimensions of culture Culture Shock Global Village High versus low power distance Individualism versus
Collectivism Masculinity versus Femininity Uncertainty Avoidance Should we try to control the future or just let it happen? Globalization Period 1: 1492 - 1800 Period 2: 1800 - 2000 Global Village is a term closely associated with Marshall McLuhan, popularized in his books The Gutenberg Galaxy: The Making of Typographic Man (1962) and Understanding Media (1964). McLuhan described how the globe has been contracted into a village by electric technology and the instantaneous movement of information from every quarter to every point at the same time. In bringing all social and political functions together in a sudden implosion, electric speed heightened human awareness of responsibility to an intense degree. Falling of transportation
costs through the feasibility of the steam engine and rail roads Falling of communication
costs through
-Fiber Optics
-Computers The discovery of America Period 3: 2000 - ? Major role player: Countries Major role player: Countries Major role player: Corporations and Individuals Multinational corporation promoting a monocular culture that has both positive and negative impacts on different world cultures. All world cultures both growing and shrinking Taking off
shoes at door!? How is it going?
-Never say "super" Don't be to positive? Walking head down

Not smiling

Lowered confidence
or negative? Men taking care of
kids So many dogs in general is concerned with

on the basis of which people

and behave, individually and in groups.

Broadly and simply put, "culture" refers to a group or community with which you share common experiences that shape the way you understand the world. Culture beliefs and values interpret experiences They play a great part in communication, especially so in intercultural communication So carefully consider your
hand gestures and body language Cultures – both national and organizational – differ along many dimensions.

Four of the most important are: Directness Hierarchy Consensus Individualism get to the point versus imply the messages follow orders versus engage in debate dissent is accepted versus unanimity is needed individual winners versus team effectiveness What is it and why should we care? Failure to identify cultural issues and take action can lead to a culture shock. In order of priority, the most often found symptoms of culture shock are
-feeling isolated
-anxiety and worry
-reduction in job performance
-high nervous energy
-helplessness. How does it all relate to intercultural communication? Culture is often at the root of communication challenges. Exploring historical experiences and the ways in which various cultural groups have related to each other is key to opening channels for cross-cultural communication. Therefore we need to understand what culture is
before we can improve the way we communicate Games and Activities One Two Three Introduction Culture Party: Presentation layout Start/Finish Game 1
breaker Aubrey
on what is culture Irina on her subject Game or activity 2 Petr on his subject Game or activity 3 Some funny videos Long Break Culture Ninja Aubrey Culture cute Irina Culture Wise Petr Slang, Idiom and Proverbs Slang Idiom To be broken
Lost my head
Just hanging around
Be on cloud nine In the globalized world that is ours, maybe we are moving towards a global village, but that global village brings in a lot of different people, a lot of different ideas, lots of different backgrounds, lots of different aspirations.

Lakhdar Brahimi High likelihood of misunderstanding.
Dependent on culture, experience, age. Noob, Geek, Nerd, Cool, Mob, Jive
Lol, Rofl, AFK, OMG, BSOD, MMORPG, WYSIWYG, CG, BTW, THX, STFU Slang is primarily dependent on subculture (criminals, computer user,
music, video gaming)
Often offensive, not clear Russia Brno Czech Republic Ethnocentrism “Ethnocentrism is the tendency to believe that one's ethnic or cultural group is centrally important, and that all other groups are measured in relation to one's own” Nazi Germany
Using chopsticks is silly
Driving on the left side How to overcome? Learn about the other group
Make friends
Browse foreign sites on the Internet
Travel to different countries Examples: Esperanto - Lingvo Internacia Constructed international language
26. July 1887
Politically neutral language
100 000 - 2 000 000 speakers
1 000 native speakers Words have been borrowed, primarily from the European languages. Birdo - Bird (English)
Knedliko - Dumpling (Czech)
Barakti - Fight (Russian)
Cunami - Tsunami (Japan) Ido - 1907
Interlingua - 1951 The flags game Conclusion It is our hope, that through this presentation, all of you have gained a deeper understanding into culture and its role in our society. May you apply this knowledge into practice and fight off the evil ninjas that are cultural communication gaps. May you see the cuteness in different cultures and come to appreciate them and may you take the cultural wisdom you have gained and work towards a better world. Intercultural cross body usage specifically non verbal numbering accordingly with a non existing system using a systematic approach
game Short Break Introduction You are here Some Stereotypes -Everyone gets a flag
-Not allowed to look
-Must speak English
-Hold flag somewhere where you cannot see
-Everyone gets 1 turn to ask a yes or no question using stereotypes and everybody have to answer
-Who will guess right win and if you guess wrong you lose. Common descent?
Drink a lot?
Have ___ hair?
Like to dance?
Warm country?
Relaxed/Strict personalities?
Angry or happy accent?
Speaks loudly?
Tall/Short? Guess where? Shows emotion?
Have beards?
Speak English?
Pretty girls?
Fat? 1) 2 teams participate in game
2) One of the team members take turns pulls out a piece of paper with the name of the country
3) if you took a green piece of paper you need to draw first thing that has been associated with this country
4) if you took a blue piece of paper you need to explain country using mimics - Everyone becomes part of a group
- People in the group must sort by day of the month
- Speaking is not allowed, just body language.
Have a fun! Why is it important to improve intercultural communication? Pretoria South Africa 1. Listen for ideas, not facts – ask yourself what they mean
2. Judge content, not delivery, i.e. what they say, not how they say it
3. Listen optimistically – don't lose interest straight away
4. Do not jump to conclusions
5. Be flexible, adjust your note-taking to the speaker
6. Concentrate – don't start dreaming – and keep eye contact 12 RULES OF EFFECTIVE LISTENING 7. Do not think ahead of the speaker – you will lose track
8. Work at listening – be alert and alive
9. Keep emotions under control when listening
10. Open your mind – practice accepting new information
11. Breathe slowly and deeply
12. Relax physically, get comfortable 12 RULES OF EFFECTIVE LISTENING Often culturally dependent with a high probability of misunderstanding. Golden shower Green hat in China Proverbs A friend in need is a friend indeed A man’s home is his castle After a storm comes a calm An apple a day keeps the doctor away "Money" in Japan Better be safe than sorry Curiosity killed the cat It’s a dog eat dog world Many hands make light work Research has suggested that between 60 and 70 percent of all meaning is derived from nonverbal behavior V nouzi poznáš přítele Můj dům – můj hrad Ticho před bouří Dvakrát měř a jednou řež Kam nechodí slunce, tam chodí lékař Kdo se moc ptá, moc se doví Život je pes Ve dvou se to lépe táhne We can't forget about the Czech Republic Green Blue
Zelená Modrá
Ao Ao
Qīng Qīng Color of life
Color of death A man’s home is his castle Můj dům – můj hrad After a storm comes a calm Ticho před bouří Better be safe than sorry Dvakrát měř a jednou řež Kam nechodí slunce, tam chodí lékař Curiosity killed the cat Kdo se moc ptá, moc se doví Don’t count your chickens before they are hatched Neříkej hop, dokud nepřeskočíš Život je pes Ve dvou se to lépe táhne Proverbs Day & Night Green Dark green
Zelená Tmavě zelená
Ao Ao
Glas Uaithne Colours
Full transcript