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David Rojas

on 1 April 2014

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Transcript of KAIZEN

"Continuous Improvement"
Change For The Better
Continuous improvement process
David Rojas
Alex Hack
Rayel Jorgensen
Matthew Webber
Connie Hawke
Michael Golf

Relevance to OM
Relevance to JIT
continuous improvement
Toyota Production System
Japan 1950
Western World 1986
• Definition
• Background/history
• Relevance to OM
• Relevance to JIT
• Everyday Examples
• Effects on manufacturing
• Customer satisfaction
1. Gradual & continuous improvement
2. Everyone should be involved
3. Limits spending on technology/consultants
4. Can be applied anywhere
5. Learning by doing
6. Direct observation & data collection
Everyday Examples
Overall Effects on Manufacturing & Customer Satisfaction
Thank You
Automotive Industry
Health Care
Life Coaching
Defect Free Manufacturing
Low Capital Investment
Internal Innovation
Learning Curve
No Extra Stock
Reduce inventories and resources
Setup cost and time
Improve quality
Increase output rate
Cut waste and disruptions

Reducing waste
Gradual/continuous improvement
Balanced Rapid Flow
Empower workers to participate
Elimination of disruptions
Treating workers as assets
System flexibility
Adjusting to meet changing demand
Just In Time
4 Goals:
Workers are expected to participate (be involved) in continuous improvement
Contribution benefits process and operations mgmt.

Employees are cross-trained to perform several steps of a process.
Workers are able to help one another when bottlenecks occur or when a co-worker is absent
Kaizen teams
Toyota's use of Kaizen
Full transcript