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Glasl: 9 stage model of conflict escalation
Transcript of Glasl: 9 stage model of conflict escalation
Pushing through own standpoints
Rational arguments vs Emotions
Partly commited to common goals
Further talking is useless and acting without consulting the other side
Images and Coalitions
Conflict activities are focused on gaining the upper hand
Glasl's Nine-Stage Model of Conflict Escalation
Stage 1: The Hardening
Problem - irritation
Stage 3: Actions, not words
Actions, non-verbal communication dominate
Verbal communication is reduced
Believe: further talk will not resolve anything
Stage 5: Loss of face
The “face” is hurt.
The conflict parties feel that the other party discover an inmoral inside.
The conflict is now reinterpreted.
The conflict is about prevalence of holy values.
Stage 6: Strategies of threats
Threats are used to show determination.
Threats are made more concrete to prove seriousness.
Threats are formulated as ultimatums to force the counterpart to a decision.
Limited Destructive Blows
No solution including the counterpart
Counterpart = ennemy and should be destroyed
Stage 8: Fragmentation of the enemy
Negotiators, represantives and leaders may be targeted.
The parties fall apart into factions that fight with each other.
Situation is completly uncontrollable.
The main objective is destruction
Together into the abyss
Point of no return.
Destruction of enemy is less important that own survival.
Thank you for your attention!!!