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Primera Encuesta de Satisfaccion 2014

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on 23 May 2014

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Transcript of Primera Encuesta de Satisfaccion 2014

Primera Encuesta de Satisfacción 2014
Resultado de Satisfaccion Sept-Ene 2014
META
Resultados Obtenidos
Comentarios Positivos
Areas De Oportunidad
Comentarios por Costos
Primera Encuesta De Satisfacción 2014
Clientes Encuestados (Muestra)= 70
Altos = 40 (60%)
Medios= 19 (30%)
Bajos= 11 (10%)

40 Clientes
19 Clientes
11 Clientes
Resultado
Obtenido
98%
98%
1 Encuesta NO contestada del cliente JONES PLASTIC & ENGINEERING DE MONTERREY
Gracias
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