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IN PROGRESS 2018 ATD/SHRM P-16140-10 ELS Prezi - 16-Jan-18

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Gerri Leon

on 8 May 2018

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Transcript of IN PROGRESS 2018 ATD/SHRM P-16140-10 ELS Prezi - 16-Jan-18

Luck of the Draw
The Bullseye Principle
G. Riley Mills
@
grileymills
Co-Founder & COO
Pinnacle Performance Company
Co-Author,
The Bullseye Principle

Change the way you communicate
61.8
35-50
91
meetings per month
61.8
35-50
91
48
61.8
46
of time spent in meetings
35-50
admit to daydreaming
or falling asleep
91
leave without understanding action items
46
?
What are the consequences
of poor communication?
Lack of team cohesion
Unclear messaging
Wasted time and resources
Damaged relationships
Low employee morale
Lost revenue
The Pinnacle Method™
3-step process for influential communication
Analyze
I want to
(intention)
my audience

so that my audience will
(objective)
.
To Excite
To Reprimand
To Calm
To Intimidate
To Greet
To Silence
Luck of the Draw
There are
hundreds of intentions!
Intention Cues
Home base position
Gestures
Verbal viruses
Pacifiers
Torso tell
Eye contact
Core breathing
Vocal dynamics
Intention and Objective
Objective:
How you are
going to get it
What you want
Intention:
Intention and Objective
Intention Cues
Home base position
Pacifiers
Vocal dynamics
Verbal viruses
Gestures
Eye contact
Luck of the Draw
To Excite
To Reprimand
To Calm
To Intimidate
To Greet
To Silence
Projecting a confident presence
for influence and impact
7%
Study by Albert Mehrabian detailing
first impressions & congruence
38%
55%
Verbal
Vocal
Visual
Verbal
Nonverbal
Intention
= information
= attitudes and emotions
= creates congruency
of message
How long does it take to
make a first impression?
What was the average
attention span a decade ago?
How long does it take to
make a first impression?
7
seconds
What was the average
attention span a decade ago?
12
minutes
What is the average
attention span today?
What is the average
attention span today?
5
minutes
Pattern Interrupt
Change speakers
Solicit feedback or opinions
Introduce a new visual aid
Tell a story or anecdote
Ask a question
Incorporate physical activity
Thank you
www.pinper.com @grileymills
info@pinper.com @pinnacletweets

Understand
Modify
Base
Pace
Face
Proper home base
Effective gestures
Purposeful movement
Spatiality
Slow down your speaking rate
Eliminate verbal viruses with pauses, breathe
Vary pitch & pace
Base
Pace
Consistent eye contact
Varied facial expressions
Smile (and personality)
.
Face
Base
Pace
Face
Base
Pace
Demosthenes
Greek Orator
384-322 BC
Influence Emotion to Motivate Action
Michael Bay
Film Director
The ability to communicate with purpose and clarity
is the key to personal and professional success.
The Legend of Phil Davison
Master Introduction
1. Name / Role / Credibility
2. Hook
3. Reason we are here
4. Benefit
5. Goal at the end
Luck of the Draw
To Excite
To Reprimand
To Calm
To Intimidate
To Greet
To Silence
The ability to communicate with purpose and clarity
is the key to personal and professional success.
the
The ability to communicate with purpose and clarity
is a key to personal and professional success.
Frederick
De Cordova
Lionel
Logue
Michael
Sheehan
Arthur
Penn
Gordon
Reece
Susan
Batson

61.8
35-50
91
46
61.8
35-50
91
46
61.8
35-50
91
46
%
%
%
Hedging language
Stuart Jones
Acting Assistant Secretary
State Department
Connector Statements
"That's a fair question, let me answer..."
"I understand why you would ask that..."
"Obviously this is something that is important to us..."
"Good question. Let's discuss this..."
"Thanks for the question. I'm happy to answer..."
Steve Jobs
Mark Zuckerberg
Chairman and CEO
Apple Inc.
Chairman and CEO
Facebook, Inc.
Full transcript