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Positive Mental Attitude

CLA Team Goal 2012 – Improve Communication

Lexy Holfeltz

on 3 September 2012

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Transcript of Positive Mental Attitude

CLA Team Goal 2012 – Improve Communication Positive Mental Attitude "To consistently provide accurate, clinically relevant results. Our reports will effectively and succinctly communicate results to healthcare providers in a timely manner to ensure excellence in care for our patients.” “Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude.”
-Thomas Jefferson Microbiology Lab Mission Positive mental attitude (PMA)-
the philosophy that having an optimistic disposition in every situation in one's life attracts positive changes and increases achievement. How does PMA apply to
the goal of improving
communication in
PCMC Mirco? Our Goal Improve communication within the Microbiology Processing team to create an environment that strongly reflects our values of Mutual Respect, Accountability, Trust, and Excellence. What do we currently not do well? Negative attitude
Treat people we don’t directly work with better (i.e. RNs)
Things taken personally/ feel attacked/ get defensive
Assume people think and act the same way you do.
Showing frustration (slamming things on counter, ignoring people, lashing out)
Passive aggressive
Talking to supervisor/ communicate to person who can fix problem or issue. “The colossal misunderstanding of our time is the assumption that insight will work with people who are unmotivated to change. Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choices words lose their power when they are used to overpower. Attitudes are the real figures of speech.”
-Vince Lombardi Why do we care…
we are just the lab. “There are no menial jobs, only menial attitudes.”
-Abraham Lincoln If you spend time thinking about what you want to achieve you are more likely to get it than if you don't, right?

Take action to change your attitude. Your quality of life solely depends on your mental attitude and you have the power to control whether it is positive or negative. You become what you believe. How do you gain a PMA? If you are not feeling especially enthusiastic about coming to work, then you might be suffering from burnout.

Negative thoughts will often arise when one is in need of change in their routine.

Negative thinking, especially when it is not your normal thought process, is usually a sign that it is time to make some changes.

Listen to your thoughts, as they can be a gateway to the mind! Know when it is time to change. Your CHOICE.
Your life.
Your responsibility.
Your power. Your life is the result of your choices.
You always have (and had) a choice.

You can choose to let the labs’ poor communication bring you down, or you can play an active role in improving it.

Choose to focus your attention on what you can do and what you will achieve. The way you choose to see the world creates the world you see. The CHOICE is yours Choose to embrace life. Let go and embrace the moment, whether it contains an obstacle or an opportunity. Stop fussing over trivial matters and start focusing on what’s really important to you.

Don’t go through life expecting things to change. Life becomes hard and unfair when we decide to complain about things rather than trying to change them ourselves. Wake up to the truth that life is not a practice-run. “The art of being yourself at your best is the art of unfolding your personality into the person you want to be…Be gentle with yourself, learn to love yourself, to forgive yourself, for only as we have the right attitude toward ourselves can we have the right attitude toward others.”
Zig Ziglar Take responsibility for your own life.Focus your attention on what you can control: your thoughts, your actions, your behavior, your emotional state, and your daily actions and activities.

You're the steward of your own life, solely responsible for the results and experiences you create. Taking ownership and responsibility for your own life is a freedom and tremendous privilege. Have faith in yourself. Life is so much more pleasant when you believe in yourself.

You have already accomplished many difficult things and so you have the ability to accomplish many more.  You can accomplish your future goals. Sometimes being smart is enough. You frequently think that anything worthwhile needs plenty of work. 

However, if you approach challenges by working smart it can often save time and grief.

Sit down and meditate on your situation from the point of view that there is a simple solution to each challenge. You might be surprised at how smart you can be and find a simple but satisfactory solution. Love yourself! You have arrived. Everything you need is right here. Cut out the distractions, open your eyes, and see that you already have everything in your possession to be happy, loved, and fulfilled.

It’s not out there. It never was out there. It’s in the same place it was since the day you were born. It’s just been covered up by all the external things you have identified with over the years.

Be yourself. Love yourself completely and accept everything that you are. You are beautiful. Believe it, and most importantly, remind yourself often. Know that no one is better qualified. We place far too much emphasis on other people’s opinions about us, Often to the exclusion of our own. No matter what anybody says about you, it does not hold any significance to who you truly are unless you identify or agree with them.

Stop identifying with other people’s opinions and become aware of how you see yourself. Nobody knows you better than you do. Always believe that you can achieve anything you put your mind to. And, most importantly, never let another person’s opinion of you affect what you believe about yourself. Notice the Things You Do Right.

When you think negatively, you often remember the bad things you do more than the good things. In order to help build your PMA, start noting down when things go well and you’ll soon realize that you’re not as bad as you think you are! “The remarkable thing we have is a choice every day regarding the attitude we will embrace for that day. We cannot change our past… We cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude.”
Albert Einstein Most of the time we have no idea what we are supposed to be doing, or who we are supposed to be imitating. We conform to the external environment. We play roles and cover up our true selves by identifying with “things” that end up defining who we think we are.

I’m a CLA; I’m sad, happy, lonely, or miserable. I’m angry, jealous, afraid, and I can’t help it—it’s who I am.

The truth is, though, we are none of those things. They are symptoms of the sleepwalking disease. You are more important than any label.
You are not a profession.
You are not your feelings.
You are not your circumstances.
You are not even your mind.
Remember that you are powerful. Live for yourself. When you constantly try to be the person others want you to be, you cheat yourself out of individuality and your own dreams. Take a long hard look at what you want out of life and plan your daily routine to include at least one or two elements that bring your goals closer.

Make a list of the positive aspects in your life. Include your achievements. If you are a humorous person, put that on the list. If you can play the violin or you know a lot about dogs, include those aspects. Make a long detailed list of everything that you do well or at least that is not negative. Read the list when you need a mental boost. Claim your responsibilities not your rights. Everyone faces situations where they believe that they should have gotten something that never came through for them. Instead of focusing on what should have been, learn to focus on what can be. “You cannot control what happens to you, but you can control your attitude toward what happens to you, and in that, you will be mastering change rather than allowing it to master you.”
W. Clement Stone My mother has a quote “don’t be a victim of your circumstances” this simply means that we must understand that even if we can't control outside circumstances, we can control our reaction to them.

We all have problems, and we’re often tested by circumstances outside of our control. Even though you may not be in control of what’s going on outside of you, you most definitely can control your reaction to those situations. Leave your personal life at home, mentally that is. When you get to work after a trying day, tell yourself that you have all day tomorrow to deal with the problems and mentally switch gears by thinking something positive. “If you don’t like something change it; if you can’t change it, change the way you think about it.”
Richard Bach “When you choose to be pleasant and positive in the way you treat others, you have also chosen, in most cases, how you are going to be treated by others.”
Oscar Wilde All too often people try to live up to the expectations of others: a parent, a manager, or a significant other. Make sure your expectations are congruent with who you really are. You are what you believe, and you become what you expect. Expect the best - and only the best - from life, others, and yourself. Take action on your expectations. And remember that PEOPLE ARE NOT YOU. Create positive, realistic expectations, and take action. You have control. We create our outside reality by the thoughts and beliefs we maintain about life in general. What we believe in our inner world, we see in our outer world—not the other way around.

You have the power because your inner world (cause) affects the influence you allow the outer world (effect) to have on you.

You do have control over your life, so start taking action to address the things you’re worried about. If there are things you can’t control, move on and focus your attention on something you can control instead. Be thankful about what you have, who you are, and what your life is like.

Even if you are in a tough time in life there are many things you have that you can be thankful for. The very act of focusing on what you are thankful for will help you maintain your positive attitude. Instead of focusing on the bad things in your life, remember the good things.

Show gratitude. Coming up with at least one positive thing that happened to you every day may help you overcome discouragement and despair. Commence every day by thinking about all the things that you are grateful for.   Start while you are lying in bed and then at times throughout the day continue to meditate on these things,  for example while having a shower or while driving the car.  

Appreciate and make the most of coworkers, friends, and family. There is no such thing as failure. Every time your plans fall short, consider where they went wrong, and learn from the experience so that you can continue to move forward.

 When you “fail,” what you have done is to discover an ineffective way of doing something. The knowledge that you gain from the experience will only make you more capable in the future.

And when things do go wrong remember two things:
Things Won't Always Go as Planned.
And there is ALWAYS a Plan B Understand that Things Won't Always Go as Planned. If you plan and expect everything in life will go as you planned, you will be quickly disappointed. One of the keys to maintaining a positive attitude is to understand that things will go wrong. If you expect things to go wrong, you won't be phased when they do. So have a plan, but understand that things won't follow the plan. The plan allows you to adapt to what went wrong and move back towards what is important Plan B. Plan for the worst and hope for the best. When something bad happens or your plans get derailed, immediately revert to your Plan B. Before making any major decision or move, think of best and worst case scenarios and be prepared for each. Don't spend too much time lamenting what went wrong, but forge ahead and learn from mistakes, or find new ways to solve problems or issues at work. “Happiness is an attitude. We either make ourselves miserable, or happy and strong. The amount of work is the same.”
Sasha Azevedo Learn to laugh! Try to make time for yourself to enjoy something you like doing every day, even if it's five minutes spent on a jigsaw puzzle, reading something that is not a text book, or acting silly. Don't forget to laugh at life. You can be serious at work, but you don't have to be serious all the time. Such small acts help you maintain a sense of identity and personality. Try to laugh every day, and have a sense of humor even in more serious situations. You’ll be more positive as a result. Find ways to relieve stress. Stress fatigues people and moves them into a negative mental attitude. Take up a hobby like play pool, workout, play sports, jog, etc. Make sure you add whatever helps you to release stress into your daily schedule.
See the positive and smile at the littlest of things.
Listen to happy music.
But don't be a Pollyanna. “If you don't have time to do it right, when will you have time to do it over?”
John Wooden Stay cool, be patient. If someone does not restock you or goes on break leaving you with a ton of work, you may feel your blood pressure begin to rise and feel the need to react in a negative manner. We get uptight with other people’s actions, and in the end we punish ourselves for their bad behavior.

We end up losing control over our own actions because of the way other people act. But you are responsible for your own action, regardless of how rude, negligent, or annoying other people may act. If it’s hard to stay cool, remember: you are the one who loses in the end. Take the time to slow down. When constantly pressed to finish tasks, you can develop a negative attitude towards life or in this case, work.

If time is a commodity, figure out how you can schedule your tasks more efficiently. Just by rising 15 minutes earlier each day, you will have the time to say hello to your neighbor, pet puppies and kitties or just gaze out the window at the rain. “The single story creates stereotypes, and the problem with stereotypes is not that they are untrue, but that they are incomplete. They make one story become the only story.”
Chimamanda Ngozi Adichie Be positive about others and don't play into the danger of one story.

We’ve become accustomed to judging other people and laughing at their expense. This isn’t good for you, because it only encourages you to see the negative side of things. Starting today try only to think good thoughts about other people. Let go of anger, resentment, and judgment. Hanging on to negative emotions like anger or resentment will drain your energy and hinder you from moving forward.

The best way to let go of these emotions is to fully acknowledge the feelings associated with the initial negative experience. Honor those feelings and let them go as they no longer serve you; replace them with something positive. You can still hold on to the lessons learned from the initial negative experience. The people around you have a big impact on you. They impact who you are. They also impact how you think.

If you surround yourself with negative people you will be negative as well. You can't help it. Hearing negativity all day leads you to negativity. The opposite is also true. Surround yourself with positive people and you will be more positive.

Avoid Downers. It's easy to complain about how rotten life can be, but constantly rehashing the downers in life can ruin anyone's positive attitude.

If the people around you are being negative you can try uplifting them or changing the subject of conversation to something more positive. “The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.”
Thomas Jefferson Provide support and encouragement to others and before you know it you will have the support and encouragement of those around you.

Speak the truth, you are not supporting people by not telling them the truth. If they are doing something wrong, something that frustrates you, et cetera. You are not supporting yourself by not telling them.

Approach the issue in a positive way, and tell the person the truth, give positive criticism.
Use the tool of validation:
“You are doing this really well…but when you do this…it really frustrates me.”
When someone knows that you are someone they can trust to tell them the truth they are more likely to return the truth and support. “The sun shines and warms and lights us and we have no curiosity to know why this is so; but we ask the reason of all evil, of pain, and hunger, and mosquitoes and silly people.”
Amy Tan A few more tips for achieving a PMA Learn something new everyday. You can encourage a positive attitude by always providing something new in your life. As a child, your curiosity led you to explore and learn. Recapture that feeling today. One of the best ways to help you maintain a positive attitude is to create the habit of waking up early. Waking up early allows you to get a head start on the day. You can prepare for work and start your day without feeling rushed. You can get a head start on important projects before the rest of the world is awake to interrupt you. You can spend time reading, in prayer, or meditation. Plan your day-having a clear plan can go a long way to helping you maintain a positive attitude. By knowing what you want to accomplish you will be able to focus on your important life priorities. At work this can be applied to your bench assignments. Plan to have them done by a certain time. And remember to keep your plans flexible. Get spiritually connected-naturally this one will look different for everyone, and this is simply an option to consider. If you are spiritually connected, you will have a positive outlook on life. This might mean prayer, meditation, reading Scripture, et cetera. Set aside time each day to be connected spiritually. M stands for motivation! Stay motivated to help you stay positive. Find new ways to stay passionate about work. Remember how proud you feel when you do a good job at work, whether you get a pat on the back for it or not. Treat others like they're the most important people in the world to initiate respect, compassion and cooperation. Limit computer, phone, and television use. Instead read a positive book, start a project, pick up a new hobby, spend some quality time with your family-do something that will enhance your life. Manage your time around your highest priorities and values.

At work: Could you be setting up an ED sample quicker if you are checking up front on a regular basis instead of checking status updates on Facebook? Use positive language-listen to the words you use.

Avoid words like 'always', 'never', 'can't', 'won't' and even 'why.' Say 'I choose' or 'I want,' instead of 'I need' or 'I should'; notice the difference. Here are some more examples of positive speech:

“I do understand the inconvenience you have faced……”
“I completely understand the reason why / your situation….”
“I will surely ensure that…”
“What I will do for you right away is……”
“What I can do for you right now is ….”
“I assure you I will try my best…..”
“I’m sorry for the inconvenience that you have faced, what I can do for you is ….”
“I would suggest / I recommend…..”
“To avoid a similar inconvenience in future I request you to….”
“All you need to do is to just….”
“A simple way / method to change it will be to…..” Recognize your progress. It is difficult to feel positive if you do not see progress. Recognize your accomplishments. If you have a week that did not go well, then look at what went wrong and know that you have learned a valuable lesson that will help you in future weeks. Track your progress knowing that nobody has success all the time.

Look at setbacks as learning opportunities.
Take time to review your progress, and let it be positive motivation propelling you toward your goals.

Over a period of time bad attitudes can become a habit and consequently, it can take some work to change them but it is well worth the time spent to develop a positive mental attitude. In the European Journal of Social Psychology there was a study done by Phillippa Lally and colleagues from University College London who were interested in the formation of new habits. They found that on average, habits were formed after 66 days. Two months to create a habit is worth it to gain the benefit of PMA for a life time. Conclusion It will take some time and work to develop a positive mental attitude and to make those changes permanent but it is well worth the effort because it will pay off. 

Your attitude affects your point of view, what you notice, and what you fail to notice.  So, when you adjust your attitude it can change your whole reality!

Take a look at the attitudes you already have that may be limiting your joy and happiness in life. What views and beliefs could you improve?  You can use the above tips today to start developing a positive mental attitude so that you can have a happier tomorrow. Focus on yourself
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