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Teaching Professional Social Work Skills with Twitter

Presentation given at CSWE Annual Program Meeting November 2013

Jimmy Young

on 12 February 2014

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Transcript of Teaching Professional Social Work Skills with Twitter

Teaching Professional Social Work Skills with Twitter
What is Twitter
What are Media Literacies
Examples of Twitter in Courses
Live Twitter Chat
Twitter conversations happen in real time
Follow the conversation using the hashtag #
Use a social media tool to follow the stream
Laurel Hitchcock, PhD, LCSW @Laurelhitchcock
Jimmy Young, PhD, MSW @Jimmysw

The Basics
What is a Tweet?
Connecting Media Literacies to Social Work Competencies
EPAS 2.1.3 - Critical Thinking
EPAS 2.1.5 - Social Justice
EPAS 2.1.6 - Research-Informed Practice
EPAS 2.1.9 - Context that Shape Practice
What is Twitter
What are Media Literacies
Connect Media Literacies to Social Work Competencies
Examples of Twitter in Social Work Courses
Recognize how using Twitter can promote the professions core competencies & practice behaviors & the NASW code of Ethics
Understand how Twitter can be incorporated into Assignments for social work courses
Appreciate the role of collaboration to support the development and implementation of technology-based assignments
Twitter is a service for friends, family, and colleagues to communicate and stay connected through the exchange of quick, frequent messages. People write short updates, often called "Tweets" of 140 characters or less. These messages are posted to your profile or Twitter feed, sent to your followers, and are searchable on Twitter search.
Twitter Statistics
40% of all Americans see tweets or hear about Twitter on a daily basis.
There are 500 million Twitter users globally.
5,700 Tweets per second
An average of 400 million tweets are sent out per day.
Direct Message (DM):
Follow, Follower & Unfollow:
@ Reply:
Timeline or Feed:
Direct Message
A private message sent via Twitter to one of your followers. You can only send a direct message to a user who is following you; you can only receive direct messages from users you follow.
Retweeting (RT)
A Retweet is a re-posting of someone else's Tweet. Twitter's Retweet feature helps you & others quickly share information & resources with all of your followers.
Typing "
" at the beginning of a Tweet also indicates that they are re-posting someone else's content.
are public and visible to all Twitter users from your Twitter page, but they are directed specifically to one Twitter user.
is posted by clicking the reply button
How to do it:
When to do it:
to send someone a tweet in reply to a specific tweet. Your message will then be automatically linked to the tweet you responded to.
Hashtags are represented by the pound sign (
) and denote a message that is relevant to a particular topic (often an abstract concept), including political or social movements (
), conferences (
), places (
), or knowledge bases (
Creating Public Lists of Twitter Users
Weekly Tweets on specified topics
In class Q & A
Live Twitter chats
New Media Literacies
Competencies that enable people to analyze, evaluate, and create messages in a wide variety of media forms.
Jenkins 12 New Media Literacies
Rheingold's Five Social Media Literacies
Davidson 21st Century Literacies
CSWE Core Competencies
NASW & ASWB Standards for Technology and Social Work Practice
NASW Code of Ethics
-Distributed Cognition
-Collective Intelligence
-Transmedia Navigation
Digital Know How
-Critical Consumption
-Network Smarts
21st Century Literacies
-Narrative, storytelling
-Digital Divides, Digital participation
-Ethics and Advocacy
-Learning, Unlearning, & Relearning
Twitter Help Center:

Nany Smyth's Blog Post on Twitter 101:
Social Work Helper:
Social Work/Social Care & Media:
Mental Health Chat:
Resource for Top Social Work Professors on Twitter:
Special Thanks to Deona Hooper, MSW for help with the live chat.
Council on Social Work Education. (2008). Educational Policy and Accreditation Standards. Washington, DC: Author.

Davidson, C. (2010, December). Twenty First Century Literacies. Retrived from http://www.hastac.org/blogs/cathy-davidson/twenty-first-century-literacies

Getz, L. (2012). Mobile App Technology for Social Workers. Social Work Today, 12 (3), 8 -10.

Greenhow, C. & Gleason, B. (2012). Twitteracy: Tweeting as a new literary practice. The Educational Forum, 76(4), 464-478.

Hitchcock, L. & Battista, A. (2013). Social Media for Professional Practice: Integrating Twitter with Social Work Pedagogy. Journal of Baccalaureate Social Work, Vol 18 Special Issue.

Jarvis, J. (2011). Public Parts: How Sharing in the Digital Age Improves the Way We Work and Live. New York, NY: Simon & Schuster.

Jenkins, H., Clinton, K., Purushotma, R., Robison, A. J., Weigel, M. (2009). Confronting the challenges of participatory culture: Media education for the 21st century [white paper]. Retrieved from http://digitallearning.macfound.org/atf/cf/%7B7E45C7E0-A3E0-4B89-AC9C-E807E1B0AE4E%7D/JENKINS_WHITE_PAPER.PDF

McNutt, J. G. (2008). Web 2.0 tools for policy research and advocacy. Journal of Policy Practice, 7(1), 81-85.

NASW (National Association of Social Workers)/ASWB (Association of Social Work Boards).
(2005). NASW & ASWB Standards for technology and social work practice. Retrieved on July 30, 2012 from http://www.socialworkers.org/practice/standards/NASWTechnologyStandards.pdf.

Perron, B. E., Taylor, H. O., Glass, J. E., & Margerum-Leys, J. (2010). Information and communication technologies in social work. Advances in social work, 11(2), 67-81.

Rheingold, H. (2012). Net Smart. Cambridge, MA: The MIT Press.

Richardson, W. H. (2006). Blogs, Wikis, Podcasts, and Other Powerful Web Tools for
Classrooms. Thousand Oaks, CA: Corwin Press.
Blog Post Containing these resources and more:
Full transcript