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Whole Foods Market

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Zoe Anderson

on 13 November 2013

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Transcript of Whole Foods Market

Operation Model and Organizational Design
- strategic apex: company's senior managers
- Board
- corporate office make up middle line management
- divided into divisions:
- Growth & Development
- Legal
- Construction & Store Development
- Distribution
- Communications
- Team Member Services
- Quality and Public Affairs
- Northern California
- operating core
Values and Human Resources
- decentralized teamwork structure
-internal competition
- Fortune Magazine's "100 Best Companies to Work For"
-Fortune Magazine's "Best Perks"
- promoting growth opportunities both vertically and laterally
An Overview
- world's largest retailer of natural and organic foods
- " mission-driven company that aims to set the standards of excellence for food retailers"
- High quality products, satisfy and nourish customers, team member excellence, wealth through profits and growth, environmental stewardship
Whole Foods Market
Zoe Anderson, Brian Alter, Charlie Brain, Mary Alice Sherman, Barry Lee, Riki Rattner

Purpose and Strategy
Operating Model and Organization Design
Values and Human Resources
Challenges and Future
- 1978, single store in Austin, TX
- 340 stores, 70,000 employees
- "Whole Foods, Whole People, Whole Planet"
- shoppers are "most important stakeholders," lifeblood
- CEO John Mackey, face of company
- leadership is "natural outgrowth of company culture"
- team leadership approach
- more ups than downs: recession, international stores, partnered with non-profits
Future Challenges
- "Whole Foods, Whole Planet" only continues growing steadily
- symbolic frame, beneficence
- teams are operating core
- dispersing decision making
- peer reviews
- strengths: uniqueness of brand and products
- potential difficulties: regulations and competition
High Prices
Opportunities &
Approach to Employees
Unique brand & product
Organizational Strategy
Decrease Prices
Seize Increasing demand
Growing competition
Purpose and Strategy
1. Help our agricultural system become more sustainable
2. Help improve the health of Americans, and eventually the world
3. Help to end poverty in the world
4.Promote conscious capitalism (Whole Foods Market: Higher purpose)
Symbolic Frame
Culture of beneficence

Customers, employees, suppliers
Core Values
we sell the highest quality natural and organic products available
we satisfy, delight and nourish our customers
we support team member excellence and happiness
we create wealth through profits & growth
we serve and support our local and global communities
we practice and advance environmental stewardship
we create ongoing win-win partnerships with our suppliers
we promote the health of our stakeholders through healthy eating education
Conscious Capitalism
Full transcript