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V1. Organizational Change Theory
Transcript of V1. Organizational Change Theory
how business will be conducted
a system or practice which helps people through change
engage people in change management activities
help people understand the "why"
develop curriculum and start
training now that people are
open to change
coaching is the heart that ties
systems to culture
on average, when training a group, they will
retain 8-13% of the information
when you do one-on-one coaching in a 3
week intervention, the retention increases
from a maximum of 22% to 88%
we invest 60-75% of our time coaching on-site
KPI, measurements and systems to track how well
things are going and to do continuous improvement
Leading and lagging indicators
Chain of success