This support page is about Prezi Next. If you’re looking for help with Prezi Classic, please click here.

What do I do if I forgot my password?

If you’ve forgotten your password, click here. This will take you to another window where you can type in your email address to reset your password. Entering your email address and clicking Reset password will reset your password and send an email to your inbox with further instructions on how to set a new password.

Note: Make sure you enter the same email address associated with your Prezi account.

How can I change my password?

You can change your password from your Account Settings page.

  1. Click on the “Profile” tab.
  2. Click Change password.
  3. Type in your old password in the indicated field, then enter your new password twice to confirm.
  4. Click Save changes.

For details on how to create a password after setting up a Prezi Next account using Facebook or LinkedIn login, click here.

Trouble logging in?

Having trouble logging in to your account? Check out this article for help with password and login issues.

Got a billing problem? Please reach out to us at and our staff will work to find a speedy solution.