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Dining Halls

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Juliana Sullivan

on 13 November 2013

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Transcript of Dining Halls

1) What dining hall plan do/ did you have?
2) How often do you go to the dining hall?
3) Do you typically use all of your meals?
4) Do you typically use all of your points?
5) Do you wish there were different/customizable meal plans?
6) What year are you?
7) What is your gender?
Question 2: How often do you go to the dining hall?
Question 3: Do you typically use all of your meals?
Question 4: Do you typically use up all of your points?
Question 5: Do you wish there were different/customizable meal plans?
Virginia Tech
Virginia Tech offers 3 different types of meal plans: major, mega, and premium flex to be used in the all you care to eat dining hall or any of the a la carte dining centers on campus
Students who purchase a meal plan receive at least 67% off in the dining hall and 50% in al la carte centers
In stead of having a certain number of meals and then points, they have all flex dollars and a meal in the dining hall costs a certain amount and the student must balance his/her flex dollars
Flex dollars roll over to the spring semester but not after that (like UD)
Flex addition dollars can be added to your account at any time
Dining Hall Options: Our Campus Change
The Problem
All Students who live on campus MUST get a meal plan
$$$$ is wasted at the end of the semester because points and meals from dining plans are not used and they do not carry over
Why is this a problem?
Dinning plans are extremely costly

19 meals weekly, 75 points $2,224
15 meals weekly, 150 points $2,224
10 meals weekly, 275 points $2,195
250 block meals, 125 points $2,224
175 block meals, 200 points $2,195
125 block meals, 350 points $2,195
How other school's do it..
Our Survey
Campus Change Project:
The Steps to More Successful
Campus Dining Plans
by: Laura Chilcoat, Shanice Johnson, Juliana Sullivan, Brenna Williams, & Mary Williams
When getting a meal plan, there is the regular system of "all you can eat" dining halls.
Similar to the our system, they also have a point account that can be used for dining on campus.
Each point is equivalent to a dollar and can be spent in any Dining Services location on campus.
A system that we think would be something the University of Delaware should copy is Villanova's Meal Plan Express (MPE).
MPEs allow you to use your meal plan in a la carte locations (locations which allow you to pay for only the food you order).
With the MPE, you may use a meal to cover a certain cash value of your purchase.
Villanova allows their students to use points in supplement to their MPEs
MPE's are not a separate account, and come out of your meal plan total. This would remedy the difficulty many students have of having too many meals left over.

Question 6: What year are you?
Question 1: What Kind of Meal Plan Do/Did You have?
Question 7: What is your gender?
James Madison
Has 10 meal plan options catered to students
Has overall more locations and meal options than UD
Meals and "Dining Dollars" (aka flex) can be carried over from semester to semester (year to year)
This saves a lot of money for students

The Solution
The student meal plan could become more customizable so students could get what they want and need from their meal plan. If a plan could be personalized, students would wasted less money, and would be happier with their meal plan all around. Here are some ways to enact this solution.
A meal swipe costs $11
Students can choose how many meals that they want per week and pay correspondingly based on the number of meals that they choose
This way, students can have less or more meals than the typical plan offers to cater to their needs
Meals carry over semester to semester and year to year
One of the reasons that the James Madison University dining plans is rated so highly is because of the practicality of the meal plan. Students get to use the full amount of meals that they pay for because they pay for a certain number of meals, and the meals carry over each semester and each year. So if a student pays for 300 meals, and only uses 100 of them during fall semester, they have 200 meals they have already paid for that carry over to spring semester. These meals also carry over to the next year if they are not all used by the student.
Meal swipes have a dollar amount

At Villanova University and Virginia Tech, both schools give more freedom to their students with their flex and meal swipes. Like Villanova, we believe UD should allow meal swipes to be converted to a dollar amount and used at a la carte locations around campus. This would facilitate the students in using all of the money they paid for their meal plans, as well as getting the food and convenice wanted out of their meal plan. Virginia Tech has a similar plan, but instead of converting meals to dollar amounts, the students have a singular flex account that they can have the amount of a meal subtracted from if they use a meal swipe. Both of these meal plans allow students more freedom to dine at a la carte locations, while also giving them the practicality of a dining hall meal plan.
"Dining Services." Home. Villanova University, n.d. Web. 01 Nov. 2013.
"Dining Services." Select Your Dining Plan. N.p., n.d. Web. 01 Nov. 2013.
"James Madison University." JMU. N.p., n.d. Web. 01 Nov. 2013.
How to make this a reality
Test the changes to the meal plan during winter session of 2014.
Give the University an audience to market the change to, and also an opportunity to see how the changes would alter spending.
If there was positive feedback during winter session, it would be in place to implement the change the next spring semester to the entire student population.
The school would need to change it's advertising and computer systems, to represent the new meal plans and so the dining systems would acccept the dollar value of a meal swipe instead of just points or flex.
The school could work with the IT department to make the change and alter the system temporarily.
UD should take these steps to alter their dining plan because as shown in our survey, students are unhappy with their current meal plans.
Students Personalize the amount of meals they want
Full transcript