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Communication

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by

Anne-Sophie Asg

on 24 June 2013

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Transcript of Communication

1. What is Perception?

2. What about Self-Perception?

3. What influences Perception?

4. What Perception related problems exist?

5. Conclusion: What can you do?
Influence factors on Perception
Physiology

Mood

Age
Perception and Interpersonal Communication

Perception and Interpersonal Communication
Communication

Hochschule des Saarlandes für Technik und Wirtschaft

by
Anne-Sophie Graebert

Overview
What is Perception?
a learned concept
subjective
not the same as sight
Selection
Organisation
Interpretation
Consisting of:
Selection
deliberately

strong stimuli

different stimuli

expected stimuli
Organisation
pattern recognition & simplicity
prototypes
personal constructs
scripts
Paris
in the
the springtime
Once
in a
a lifetime
Bird
in the
the hand
The Nine Dot Problem
Interpretation
adding meaning

depending on context
familiarity
expectancy
Self-Perception
The Pygmalion effect
Self-esteem and Communication
subjective

not inborn, changing over time

influenced by others
voiced opinions induct change in perception and behaviour
"Pygmalion in the Classroom"
random students dubbed "exceptional intelligent"
=> performance of these students improved
subconscious encouragement by teachers
Culture

social status

experiences
Perception related Problems
selective perception

Thank you for your
attention.

Thank you for your attention.
Any questions?
Perception related Problems
- differing second order realities
first order reality =
observation of facts

second order reality =
attaching a meaning to the former
self-serving bias &
Fundamental Attribution Error


changed meanings and euphemisms
Remember that perception is subjective and incomplete!


Make a distinction between
facts and inference!



Check your perception against the one of others!
What can you do?
Full transcript