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TRiO SSS Peer Tutor Training

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by

Sarah Scheidel

on 26 August 2013

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Transcript of TRiO SSS Peer Tutor Training

Notes
Ethics
Confidentiality
TR
i
O SSS Peer Tutor Training

This Morning's Agenda
Peer Tutor Manual Overview
Table of Contents
Focusing on Sections 3 & 4 today
Thursday: Sections 5 & 6
Training throughout the semester
Bi-Weekly meetings
TRiO SSS Welcome Session
Wednesday Sept. 25th
12:15pm - 1:30pm
Policies & Procedures
Location:Student Success Center
Supervisor/Main contact
Always refer to me first with questions, issues, etc...
Pairing tutors w/ tutees
scheduling
walk-ins vs. appointment
Paperwork
Tutor Log
Time Sheets
Evaluations
Tutees: periodically over the semester
Peer Tutor Coordinator @ end of semester
Professionalism
Just be yourself
Respect
Friendly and informative
Greet everyone warmly (students, staff, faculty...)
Limit unrelated office business
Breaks
Computer use
Social media and number exchanges
Down time
Tutoring Do's and Don'ts
Successful tutors:
Have fun!
Are on time and prepared.
Are friendly and acknowledge students (by name if possible) when they arrive.
Encourage the student to develop good examples/discover examples provided in the text.
Let the tutee do the work.
Ask leading questions to help students learn and understand the material.
Are patient and provide appropriate “think” time.
Provide encouragement.
Are aware of their nonverbal communication.

What's next?
5 min break
Math Tutor training with Professor Bedinelli
Wrap-up, reminders, and a quick walk
TRiO SSS Peer Tutor Manual Overview
Tutoring Basics
Policies & Procedures
Being a Professional
Ethics
Confidentiality
Do's and Don'ts
Math Tutor Training
Wrap-up
Policies and Procedures
Documentation
Professionalism
Ethics
Confidentiality
Tutoring Do's & Don'ts
Tutoring Basics
Paperwork
Record Keeping
Time Sheets
Evaluations
Time Sheets
Turn time sheets in every other Wednesday by 12noon
I will sign them and leave a copy in your mailbox
Leave the time sheet in the box behind Kathleen's desk
*See the Payroll Schedule in your manual (p. 16)
Cut-offs or other ripped clothing
Clothing with inappropriate logos (promoting drug, alcohol, or tobacco use, hate groups, religious in nature, etc.)
Clothing with obscene words or pictures (such as promoting some rock groups, violence, weapons, etc.)
See-through or Spandex
Tattoos with obscene or offensive words/pictures need to be covered by clothing
Other items at the discretion of the Tutor Coordinator


What not to wear
In-style
Wear comfortable, casual clothing that allows for easy movement
Jeans which are clean and in good repair are permissible
Walking shorts are permissible
Skirts and dresses must be of appropriate length
You must wear shoes or sandals at all times
As a TRiO SSS Peer Tutors, you are representing TRiO SSS and STCC. Your attire needs to be appropriate to your job duties. TRiO SSS Peer Tutors are expected to present a neat, clean, well-groomed, and professional appearance at all times. While casual clothing is acceptable, dress should be appropriate to the educational environment in which we function.
I understand that my role as a tutor is to enable students to do their own work using the best learning approach possible.
I will provide honest feedback in the form of positive praise and/or constructive suggestions to the student I serve in a manner that will be beneficial to their overall learning.
I will demonstrate faith in my student's learning abilities.
I understand that my relationship to the student is professional and not personal.
I will show respect for my student's cultural background and personal value system.
I recognize that I may not have all the answers to student questions. In this event, I will seek assistance in finding answers to the student's questions and/or direct the student to an appropriate resource for the information.
I will maintain accurate records of tutoring sessions as expected and required.
I will respect my student's personal dignity at all times.

Ethics cont...
I will be on time for tutoring appointments, not only out of courtesy, but to be a good example for my student to follow.
I will keep information about the student whom I am assigned confidential.
I understand that my ultimate goal is to assist my student in discovering how he or she best learns and to help my student develop the skills to achieve his or her best educational outcome.
I will share any concerns I have with my supervisor.
I expect to learn along with my student.
I will keep current in both my subject area(s) and learning methodologies.
I will remain flexible to my approach to student learning, respectful of the various learning styles and preferences.
I will share techniques for improved study skills with my students.

All participant information must be kept confidential. All tutors are required to adhere to the rules governing confidentiality as delineated by *FERPA, more commonly known as the Buckley Amendment. In a higher education setting, confidential records include, but are not limited to: grades, class enrollment, attendance records, disciplinary records, student grievances, complaints and/or appeals and/or disability.

Confidential records may be reviewed by school officials, as necessary, for fulfillment of his/her assigned responsibilities. The disclosure of records will be limited to the information necessary to fulfill responsibilities.

Disclosing Confidential Info
As a tutor, examples of information which you must keep confidential includes, but is not limited to:
The identity of tutees.
Tutees’ addresses, phone numbers, or other contact information.
Confidences revealed by tutees. These might include past experiences or current problems.
Information about tutees’ academic performance, including grades.
Disability status. Tutors must not share known information about a student’s disability nor should tutors ask a student about a suspected disability.

Exceptions
However, by law, some confidential information must be reported.
If a student reveals that s/he intends to harm her/himself or others, the tutor must report that information immediately to the supervisor.
Similarly, if a student reveals actions that violate the student code, such as plagiarism, or if a student admits to actions which are illegal, the tutor must report that information to the supervisor.

In the case of student who reports they intend to harm themselves a tutor should:
Notify the Peer Tutor Coordinator
Call STCC Campus Police
(emergency vs. non-emergency)
The Role of the Tutor vs.
The Role of the Tutee
The tutor plays a vital and multifaceted role in supporting students’ academic learning. Here is an overview of the roles a tutor often plays simultaneously:
The Helper
Help students to learn and problem solve on their own
Do not just give answers
Assist in actively becoming involved in the learning process
The "Model Student"
Tutors are successful students, not experts.
Tutors demonstrate the thinking, study skills and problem solving skills necessary to learn new information.
Since tutors are successful learners, tutors exemplify the behaviors of a model student. Pass on your strategies
The Employee
Represent
Respect
Rules
The tutee will
Be prepared for each tutoring session, so that tutoring time is effective.
Make the most out of the time spent with tutor and will be efficient.
Stay to the agreed tutoring times.
If for some reason the tutee needs to reschedule, they will contact the tutor immediately.
Missing agreed upon tutoring sessions consistently could result in tutoring privileges being revoked.
Agree to the best method of communication with tutor and will stay within those boundaries. Remember, the tutor is volunteering their time and their time and privacy should be respected.
Not expect the tutor to answer questions which should be answered by college professionals. The student’s advisor and course instructors are still the tutee’s main contact for high level questions or concerns.
Provide feedback, using the Tutee Feedback Form, to TRiO SSS for the continued improvement of the Peer Tutor Program.

Check the tutee’s learning by having the student summarize information throughout and at the end of the session.
Are aware of and acknowledge cultural differences while treating tutees consistently and with respect.
Relate successful study strategies to the tutee.
Use questioning rather than answering strategies.
Pay attention and are sensitive to the self-esteem issues of each tutee.
Are able to explain concepts from several different angles.
Focus the session on the process of learning rather than on the correctness of the answer.
Rotate around the room spending time evenly with students.
Conduct themselves in a professional manner.
Provide a safe learning environment.
Encourage students to fill out a tutoring evaluation form.
Attend tutor training and “Hot Topic” meetings.
Help to maintain the cleanliness of the center.
Successful Tutors DO NOT:
• Teach magic tricks.
• Expect the student to hear and remember everything they’ve said.
• Say, “This is easy” or use any other phrase that might imply the student is not smart.
• Put down or criticize students or their abilities.
• Solve the problem or give the answer. The student should be holding the pencil.
• Criticize a teacher or the assignment.
• Go too fast.
• Make off-color jokes or suggestive comments to students.
• Use profanity.
• Waste the student’s time talking about themselves.
• Over socialize with other tutors when not tutoring. When students think you’re busy talking they’ll be discouraged from asking questions because they do not want to interrupt you.

Successful Tutors Do:
The Role of the Tutor
The Role of the Tutee
What do you think makes a tutor successful?
Goals of tutoring
Foster student independence
Stimulate active learning
Foster mastery of the material
Increase self-esteem
Full transcript