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ConcurV13 July7

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Transcript of ConcurV13 July7

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WHAT IS TRIPLINK?
into managed travel programs
brings bookings from every channel
ITINERARY CAPTURE
TRAVEL MANAGEMENT TOOLS
END USER SATISFACTION
The Expense Report That Writes Itself
e-receipts automatically itemize every expense
auto-populate expense reports (itinerary items + e-receipts)
items added as “available expenses” when ready
receipts are matched to Itinerary and corporate card data
expense line items are automatically populated into expense reports
and brings them all into Concur
How It Works
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captures reservations
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Ability to Pre-populate Discount Codes
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connected travelers

automatically

get their negotiated rates when booking on supplier websites
Travel policy rules apply to all TripLink™ bookings.
hotel booking over $XYZ
Travel Policy Rule Examples:
Traveler Manager

loads discount code once
through which reservations from nearly any booking source
can become part of our client’s travel program
a set of features
+
itinerary capture tools
managers get visibility into travelers’ spending across all channels
and gain
insight into trends
and
buying behavior
TripLink™ Policy Rules
---
air carrier is not preferred
car vendor is not preferred
all TripLink™ bookings
Reporting - Bookings Visibility
TripLink™ itineraries are automatically integrated into Concur reporting.

Location of Travelers for Duty of Care
--
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TripLink™ brings reservations from every booking channel into Concur. So, companies with TripLink™ know where their travelers are, no matter where they booked.
Audit Rules
TripLink™ itineraries are used in Expense “Audit Rules”
itinerary data can drive rules for expensing travel
require trips to be sent prior to expense to enforce duty-of-care and apply policy prior to expense
audit booked rate vs. expensed rate for air, hotel, or car

A traveler can enroll in My Travel Network three different ways:
My Travel Network

is a TripLink™ service that, with only one click, connects
-------
a user’s Concur account
--
from their
Concur profile
from an in-product message displayed to eligible users upon sign-in to Concur
within the
Concur App Center
company negotiated rates—even when travelers book direct
itineraries are captured in Concur and TripIt Pro without emailing
The Benefits to the Company and the Traveler When They Participate in TripLink™ My Travel Network:
itineraries create expenses when ready
traveler reward programs
TripLink™ partners
new itineraries are automatically created
itineraries are available in Concur and TripIt Pro on web or mobile
for travelers who have enrolled in My Travel Network, bookings made directly with TripLink™ partners are automatically updated if there are any changes
How It Works:
Integrated itineraries
How It Works:
Itinerary Capture Via Email

the data from these itineraries will also flow through to the expense report and to the management information reporting available to the company
Concur will automatically merge those segments with Concur Travel or TMC booked segments, and create an expense report based on the consolidated itinerary
travelers can forward travel confirmation emails from travel suppliers to
plans@tripit.com
(or plans@concur.com outside the US).
Key Features of
one-click to submit an expense report
hotel vendor not preferred
no matter where your travelers go
-------
participating travel partner accounts
using their entered reward numbers
---------
to access all your plans in one place, and stay one step ahead while traveling
Key Features of
adds your travel plans to your calendar for you
instantly creates a schedule with all your travel details in one place
imports travel plans directly from your email
gives you access to your travel plans on any device
stores essential travel documents and contacts
Functionality that helps travelers stay one step ahead.
terminal/gate
changes
Receive Flight Alerts for:
able to connect their TripIt Pro and Concur accounts
business trips will be added for them in Concur and TripIt Pro
TripLink™
TripLink™
check-in reminders
delays
cancellations
alternate flights
seat availability alerts
loyalty
program tracking
itinerary sharing with family or colleagues
TripLink™
or how they book their trips
My Travel Network easily connects traveler reward programs in their Concur account to all TripLink™ partners.
e-receipts are automatically populated into the travelers’ expense reports
new segments are automatically merged with existing itineraries, including those from other booking sources, if they overlap
TripIt is the world’s highest-rated travel organizing app
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Summary level reports provide information on booking
sources as well as a summary of spend by vendor.
The Details reports let the customer sort the data by itinerary source.
s
This empowers them to more effectively
manage travel
and
reduce costs
.
airfare is over “lowest logical fare” (EOY 2016 for Concur TripLink™ + travel clients)
Policy violation alerts: If a booking is found to be outside of the company defined policy, an email notification can be sent to the user’s manager or designated individual.
This information is also available to TMCs through:
Concur Compleat, Concur Itinerary API, Booking Builder Agent Desktop
As always, audit rules can be configured to show to the traveler or be seen by auditors / managers only.
Examples
FAQ: What specific TripLink™ reports are available to clients today?
TripLink™ emailed: plans@tripit.com
(or plans@concur.com
if outside the US)
TripLink™ direct: My Travel Network
TripLink™ agency
e.g. Egencia
Traditional TMC
Concur Travel
offline with agent
Invisible Spend
captured only in expense reporting not matched
to an itinerary
Reporting Itinerary Sources:
FAQ: What other reports contain TripLink™ data?
All analysis and intelligence reports that pull travel data include TripLink™ data, unless otherwise specified on the report description.
car rental details
car rental summary
Vendor Folder
airfare details
airfare summary
hotel details
hotel summary
Invisible Spend Trend Analysis
TripLink™ Air Supplier Summary
TripLink™ Car Rental Supplier Summary
TripLink™ Hotel Property Supplier Summary
TripLink™ Spend Summary by Traveler
Full transcript