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IT Asset Management

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Waqas Khan

on 22 January 2013

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Transcript of IT Asset Management

IT Asset Management An Introduction Asset Management Current System Propsed ITAM system Obstacles Benefits Q&A Asset management, broadly defined, refers to any system that monitors and maintains things of value to an entity or group.
It is a systematic process of operating, maintaining, upgrading, and disposing of assets cost-effectively,

Asset management is a business discipline.

Types :
Infrastructure Management
Financial asset management
Public and corporate asset management
Enterprise asset management Currently we are using 3 different systems for hardware management:

STS Inventory System
SharePoint hardware installation and removal reports
Proton management system Single database to store all information
Modular design for differing team needs
Approval system
Introduce concept of ownership (individual or department)
Documented process
Automated workflows for hardware acquisition, removal and change
Real-time status for currently assigned hardware
Information sharing on a need to know basis
Lifecycle managment
End to end inventory control

* Note: Financial modules are out of scope Zero sum system
Asset ownership
Holistic view
End to end lifecycle management
Automated workflows
Integration with service lifecycles Definition of scope:
Types of hardware
Service integration
Data population IT Asset Management IT asset management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment.

Examples of ITAM systems:
Altiris Asset Management
Microsoft Distribution and Asset Management Services
IBM Tivoli
Oracle eAM Current System Architecture Disadvantages and shortfalls No concept of hardware ownership
No accurate way of determining device status
Different systems present different results
Non-homogenous systems result in loss of information
No accountability
No defined process
Information sharing through auxiliary systems such as Lotus Notes, GSD and BuySmart Possession Proposed ITAM Architecture Moving Forward Software Development lifecycle Scope Requirements Assessment System Requirements Specification Resource Allocation ITO - Client Services SAMPLE DATASHEET
Full transcript