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Achieve SSE Safety Sucess

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by

Jesse Hardy

on 14 May 2018

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Transcript of Achieve SSE Safety Sucess

What's a Short-Service Employee?
SSEs are workers who are new to:
Bringing SSEs Up To Speed
COMPANY CULTURE & CHARACTER
It Drives Our Goals & Decision-Making.
SSE GRADUATION
Achieve SSE Safety Success
How to Reduce the Risks of Rapid Growth
INDUSTRY
Lacks Basic
COMPETENCE
Possible
FIT FOR DUTY
Issues
COMPANY
Lacks
UNDERSTANDING
Vision
Mission
Values

Procedures
CREW
Lacks
RELATIONSHIPS
Impacts Fluid
TRIBAL
DYNAMICS
WORKSITE
Lacks Site-Specific
UNDERSTANDING
Hazards

Restrictions
POSITION / TASK
Lacks Some or All
KNOWLEDGE
or
SKILL
Lateral Move
New Task
TRAINING
DIRECT TEACHING
of a Skill or Behavior
TEACHER-DRIVEN
Who, What, When, Where, and Why
MENTORING
Skill or Behavior
MODELING RETRAINING FEEDBACK
ADAPTED
for the SSE Needs
COACHING
QUESTIONING
Specific Situations
COLLABORATIVE
SSE Arrives at Conclusions
POTENTIAL ISSUES
RECOMMENDATIONS
FOR SUCCESS
VISION
MISSION
VALUES
Be The Preferred Workplace By Workers
Be The Preferred Contractor By Clients
Do The Job Right
Go Home Unharmed Today
Do What's Right For People
Do What's Right For The Environment
Do What's Right For Quality
EXPLAIN
Mission & Values Guide Choices
SET THE EXAMPLE
Continued Success Moves Toward Vision
Always Live Out Values - All The Time
SSEs Believe What They See
COMPETENCY
KNOWING HOW
To Do the Work.
POTENTIAL ISSUES
RECOMMENDATIONS
FOR SUCCESS
THE WORK IN GENERAL
PROCEDURES
Coming from Other Industries
TRAIN
Direct Teaching from Ground Zero
CHECK FOR UNDERSTANDING
Adjust Content & Style to Level of Understanding & Skill
Initially Use Direct Supervision
Use Indirect Supervision as Competency Increases
Coming from the Same Industry
TRIBAL DYNAMICS
Crew Members
THINK
,
MOVE
, and
DO AS ONE
.
POTENTIAL ISSUES
RECOMMENDATIONS
FOR SUCCESS
TRIBAL
COMMUNICATION
TRIBAL CUSTOMS
Unfamiliar with Crew-Specific Communication Methods and Meaning
SEEK
UNDERSTANDING
Discover the SSE's Experience
Crew-Specific Methods
Take Extra Time to Plan in the Morning
Take Time to Review in the Afternoon
Unfamiliar with Crew-Specific Operational Sequence, Methods, and Procedures
EXPLAIN
PLAN & REVIEW
BLEND
Integrate Better Practices
How the Mission is Accomplished
Who Does What
When it's Done
Where it's Done
Why it's Done
Integrate the SSE in Task by Task
Lateral Move to Another Position
Accustomed to Doing Things Differently
CLARIFY
Explain Generally-Understood Industry & Company-Specific Terms, Procedures, & Operational Methods
OPERATING
Unfamiliar with Tools, Equipment, or Vehicles
GIVE FEEDBACK
Be Honest with Recommendations for Improvement
FITNESS FOR DUTY
BEING ABLE
To Do the Work.
POTENTIAL ISSUES
RECOMMENDATIONS
FOR SUCCESS
RIGHT OF WAY WORK
WEATHER
Not Accustomed to Physical Demands of
ACCLIMATIZE
Gradually Work Them Up To Full Speed Over 5-7 Days
WATCH THEM MOVE
Check for Physical Issues & Fatigue
Not Accustomed to the Physical and Mental
Uneven, Unstable, and Sloped Terrain
Demands of Rain, Heat, and Cold
LOOK THEM IN THE EYES
Check for Fatigue
FATIGUE
ROW Work & Weather, Plus Long Hours Can Lead to Physical, Mental, and Emotional Breakdown
ASK THEM QUESTIONS
See How They're Adjusting to the Work
HAZARD MANAGEMENT
PLANNING
To Accomplish The Mission.
POTENTIAL ISSUES
RECOMMENDATIONS
FOR SUCCESS
DESCRIBE THE WORK
IDENTIFY HAZARDS
EXPLAIN
Describe the Work, Hazards, and What We Do to Mitigate Risk
CLARIFY & REDIRECT
If the SSE isn't Following the Plan, it's Likely a Misunderstanding - Not Insubordination
CHECK FOR UNDERSTANDING
Ask Questions at the Tailgate Meeting
MITIGATE RISK
Cultural Understanding, Competency, Tribal Dynamics Can All Lead to Hazard Management Issues
Use Simple "New Guy" Terms
Watch the SSE Work to See if He's Executing the Plan
SITUATIONAL AWARENESS & STOP WORK RESPONSIBILITY
RECONCILING
the Plan with Reality &
TAKING ACTION
POTENTIAL ISSUES
RECOMMENDATIONS
FOR SUCCESS
RECOGNITION
FEAR
Not Realizing that What's Happening isn't a Part of the Plan
OBSERVE
Watch What's Happening Around the SSE
LISTEN & CLARIFY
Understand the SSE's Questions & Logic
"Should I Really Stop the Work?"
"What if I'm Wrong?"
ASK & EXPLAIN
Does the SSE See Anything of Concern
"Will I Get in Trouble?"
Stop the Work when Something is Going on that the SSE Should Have Noticed
Discuss What You're Seeing & Why it's Concerning
Increase the SSE's Understanding
Answer the SSE's Questions
Can Do the Job as Well as Other Workers
PERFORMANCE
Becomes a Functional Member of the Tribe
ACCEPTANCE
How Can We Identify SSEs?
TAILBOARD
Who They Are
What They Can Do
How They Are
Supervised
VISUALLY
Hard Hat
Color or Sticker
Safety Vest
Color
Learn More
www.p2driven.com/publications
jhardy@supremeindustries.com
860-681-4119
PRACTICE
Give Time to Gain Learn from Experience
Our Approach Today
Mindset:
The Boots on the Ground are the Heroes
Method:

I'll Discuss Supreme Industries' SSE Journey
You'll Get Time to Reflect on What a Topic Section Looks Like in Your Journey
Opportunity to Share Thoughts with Group
Brainstorm SSE Improvements in 4 Domains - You're Going Back with a Plan
Full transcript