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Shape ICT Roadmap

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by

Claire Brereton

on 18 December 2014

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Transcript of Shape ICT Roadmap

Shape ICT Roadmap
Step 1 SERVICE
Quality Service Supplier

Service Level Agreement

Single Laptop environment

Standard Shape Processes


Step 5 Differentiation
Website development

Current technology opportunities

Future Focussed tool watch

Open to

business opportunity

productivity

differentiation



Step 4 Shape Systems
PSA Professional Services Automation

CRM with potential integration through to financials

Easy consultant interaction
from customer data entry and search
to quotes, project planning, timesheets, receipt capture .....

Easy admin interaction
from customer info to invoice, billing .....

Step 3 INFORMATION and COLLABORATION
Content Management

FIND
Flexible search facilities
Include all information sources

CREATE
With remote collaboration capability

STORE
With multiple tags for easy retrieval





Step 2 MOBILITY
Based on our mobile model mindset ....
the office is just another location

Move services to cloud
fast internet with equal up <-> down speed in office
connectivity from any location
but preserve offline capability as an interim

Connectivity capability synchronised with new office decision

BYOD is OK - but keep Shape standard laptop to protect ability to deliver
Full transcript