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Six Sigma Final Project

This is a project using the DMAIC problem solving methodology of Six Sigma to decrease the non-value added time spent during my morning routine with my children
by

lisa boyd

on 23 August 2013

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Transcript of Six Sigma Final Project

DMAIC Phases
Final Project
Lisa Boyd
DEFINE PHASE
Tollgate Scheduled Revised Complete
Define: 5/29/13
Measure: 5/29/13
Analyze: 6/02/13
Improve: 6/02/13
Control: 6/02/13
Core Team Role
Mother Process Coordinator
Beatrice Team Member
Charlotte Team Member
Adeline Team Member
Extended Team
Father Assistant Coordinator
*Saved time to begin other projects in the home

*Reduced stress amongst family members
Core Team
Schedule Impact
Tollgate Review Schedule
Streamlining Morning Process
Problem statement
The getting ready in the morning process is currently operating at 58 minutes, The expected performance time should be 45 minutes
Goal statement
The goal of this project is to improve the getting ready in the morning process from 58 minutes to 45 minutes by 6/30/2013
Scope-in
The first step of the process is waking the kids and the last step is arriving at the bus stop
The following are included: Waking, dressing, breakfast, packing lunch, tooth and hair brushing, and putting on shoes
Quad- Chart
6
Stop
Bus Stop
Brushing
& Packing
Dressing
& Eating
Start
Alarm
Mom & Dad
Mom
Dad
Waking
Dressing
Breakfast
Lunch Prep
Tooth/Hair brushing
Shoes
Kids ready for the day
Customers
Outputs
Process
Inputs
Suppliers
SIPOC map
Process Map
Process Map
Waking
Dressing
Breakfast
Shoes
Brushing
Pack
Lunch
Stop
Bus
Start
Alarm
Oldest first awoken
Carry smaller two
downstairs
Oldest dresses self
Babies need to
be dressed
Youngest needs
to be fed
Brushing Hair
For kids
Oldest brushes
Own teeth
Communication Plan
Group
Frequency
Medium
Intention
For
Communication
Dates
Kids
Father
Daily
Weekly
Face to face
Face to face
Process
understanding
Process
Understanding
4/29/13
ongoing
4/29/13
ongoing
Cause & Effect
MEASURE PHASE
Measurement Systems Analysis
Baseline Estimation
This is where we would like to be
40 minutes
Mean
50 minutes
USL
30 minutes
LSL
Target area of
45 minutes
KANO
costs less to make kids
same breakfast
Satisfier
Delighter
Must have
Indifferent
efficiency of each process
Letting oldest child make
own breakfast
Children fed and dressed
Value Stream
Get children dressed
5 minutes
ANALYZE
IMPROVE
CONTROL
Risk Mitigation
Data Collection Plan
Box & Whisker Plot
Spaghetti Diagram
FMEA
FMEA
Spaghetti
5s
Operators- Responsible for checking breakfast supplies
Cause & Effect
5s
Measure Storyboard
FINDINGS
All processes changed and streamlined.
Cross training of family members shown most effective way to complete tasks of getting children ready in time for the bus.
The process time has been reduced from 58 minutes to an average of 42 minutes
Risk Mitigation
Bring kids Downstairs
3 minutes
10 minutes
Make breakfast & lunches
1 minute
Check for backpack & accessories
Arrive at bus


End of Process
Tollgate Scheduled Revised Complete
Define: 5/29/13
Measure: 5/29/13
Analyze: 6/02/13
5/26/13
Improve: 6/02/13
Control: 6/02/13
Core Team Role
Mother Process Coordinator

Beatrice Team Member
Charlotte Team Member
Adeline Team Member
Extended Team
Father Assistant Coordinator
*Saved time to begin other projects in the home

*Reduced stress amongst family members
Core Team
Schedule Impact
Tollgate Review Schedule
Streamlining Morning Process
Problem statement
The getting ready in the morning process is currently operating at 58 minutes, The expected performance time should be 45 minutes
Goal statement
The goal of this project is to improve the getting ready in the morning process from 58 minutes to 45 minutes by 6/30/2013
Scope-in
The first step of the process is waking the kids and the last step is arriving at the bus stop
The following are included:
Waking, dressing, breakfast,
packing lunch, tooth and hair brushing, and putting on shoes
Quad- Chart
6
R
A
C
I
Mom
Dad
Adeline
X
X
X
X
X
X
X
X
Tollgate Scheduled Revised Complete
Define: 5/29/13
Measure: 5/29/13
Analyze: 6/02/13 5/25/13
Improve: 6/02/13

5/25/13
Control: 6/02/13
6/2/13
Core Team Role
Mom Process Coordinator

Adeline Team Member
Extended Team
Dad Assistant Coordinator
*Saved time to begin other projects in the home

*Reduced stress amongst family members
Core Team
Schedule Impact
Tollgate Review Schedule
Streamlining Morning Process
Problem statement
The getting ready in the morning process is currently operating at 58 minutes, The expected performance time should be 45 minutes
Goal statement
The goal of this project is to improve the getting ready in the morning process from 58 minutes to 45 minutes by 6/3/2013
Scope-in
The first step of the process is waking the kids and the last step is arriving at the bus stop
The following are included:
Waking, dressing, breakfast,
Quad- Chart
6
THE END!
Full transcript