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Ordering and Billing Systems

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Jordan Cruz

on 14 April 2014

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Transcript of Ordering and Billing Systems

Ordering and Billing Systems
for Tia Rima's Kamayan
and Restaurant Bar

Chapter 1
Introduction
Because of the rapid change in season as the evolution of technology, there are people who are contented on what they have and there are others who are not. Most of the time, we do not realize modern ways or suitable ways to do things using technology.
There are some businesses which is still using manual process from their time of operation till their closing time in the evening. It is a routine work. Most of the restaurant not only here in the Philippines but also around the world are still using manual operation especially when it comes to financial monitoring of their business. That's why before they close instead of just resting, the owner have to count their income using paper and ball pen. When it gets unlucky, the record might get lost because it is only on paper record. The ordering and billing system is the only solution to the existing problem which the owner use to encounter specially restaurant businesses, before they can go home to their family and have some bonding time.
Project Context
This project is entitled ordering and billing system. It can help Tia Rima’s Kamayan and Restaurant Bar consumed the time and effort, with sales monitoring function, a lot of filtering options, and it can also produce computer generated receipts and reports.
Ordering and billing systems can give more reliable monitoring in every day transaction, it provides an easy to use electronic menu installed in an Android operating tablet that gives the costumer an idea of what they will consume. This system has also a file maintenance function to secure data and produce a hardcopy of their records, it can also generate reports with statistics and graph effortlessly based on their records itself. This ordering and billing systems can be a great help not only for the costumers to gain idea on what are they ordering but to give our beneficiary an advance system to improve and secure their manual operations.
Purpose and Description
Purpose

The benefits that the proponents will achieve while developing the system is the skills in programming and design. Developing this system will improve their research skills which will be helpful also to their life as a BSIT student.
This system shall aid the proponents to boost self-confidence in getting accurate information to their beneficiary by communicating not just only to employees of the said restaurant but also the general manager itself. Meaning socializing skills are also developed. With the help of time management, they can divide their work and cramming would be avoided. Furthermore, good working relationship would be learned and built to each employee. Working as a team increases creativity, which leads to augmented ideas and better results. And the proponents will learn to do things independently without the help of other people by using their talent and intellect.
Description.

Ordering and billing systems is made to improve any restaurants with the use of modern technologies. With the help of Tablet, computer and computer peripherals, it can change the manual system of any restaurant. This project is designed to give comfort for our beneficiary and help them to increase their sales by impressing their costumers on what technology does they have.
Objectives
Goals and objectives are both basically achievements and accomplishments which are dedicated to.
General Objective

The general objective of the project is to design, develop, and deliver a new system that will manage the ordering and billing system in Tia Rima’s Kamayan and Restaurant Bar.
Specific Objectives
1. To learn how the process of their manual system runs.
2. To avoid the problems encountered in their manual system;
3. To develop a useful system for our beneficiary that will:
a. Promote their business by giving them an advanced system
b. Fasten up the time orders which being made
c. Give a systematic order and follow up orders in their costumer.
d. Record any transactions that has been done
e. Help them to have accurate financial monitoring
f. Generate reports based on the records that they have
4. To implement this system.

Scope and Limitations
Restaurants have been using a manual ordering and billing system for the past many years. This section presents the scope and limitations of the project.
Scope
The main feature of the proposed system is using Android Tablet as a menu. Computer at the counter is used as the server (whereas the database is stored). The Android Tablet and the computer at the counter should work together as one. The data that the Tablet is sending should be updated by the computer server, as well as for other Tablet because just like for an instance that you look for an available table, the computer server should identify or figure out if the table being ask is occupied or empty because that information is being transferred by the Tablet to the computer server.
The computer server should save and store all the data that the Android Tablet is transferring, for it does not have the capability to store data. Because Android Tablet is just a data sender while the server computer serves as a storage that can also send data to all Tablets. The computer server is use to monitor all the activities inside the restaurant. It will be able to tell you how long does a customer or a guest stays on a table, as well as the food they ordered and how much the bill they have to pay. The computer server can also be used as a user’s log.
You will be able to see the activities of every waiters and waitresses. It can monitor who among them has the highest sale and does their job well. And in system log, you would know which of the food and drinks that are always being ordered or consumed which in the end can help generate financial statistics or report which later to be submitted to the owner or manager.
The Android Tablet as a data sender can store details of food and drinks. It has a high definition pictures and some animation, which can attract customers and may even give customers good appetite and order or eat more.
It also has lots of filtering features that can help customers choose the food they want. It can also filter the food in which the customer do not want or that they have allergies with.
Besides the computer server and Android Tablet, there should also be a computer inside the kitchen that will receive the data from the computer server. After the Android Tablet sends the data to the computer server, the computer server transfer the data to the computer placed on the kitchen to give them the order to prepare.
Limitations
Even ordering and billing systems is made to give comfort for the beneficiary, this system cannot give all of our beneficiaries want. It still has a limitation to provide total comfort for the whole restaurant. Inventory System is not included. Updates and changes of the system cannot be accomplish by anyone unless the developers. The system cannot be connected through the internet for any reasons. The attendance monitoring for the crews or employees is not included. Even monitoring system exists in the proposed system; CCTV related software is excluded.
Chapter 2
Review of Related Literature and Studies
This chapter includes foreign literatures and foreign studies taken from the internet, other unpublished thesis, and studies conducted by other research groups. This chapter also includes local literatures, taken from local published books and materials, and local studies, occupied from research works and studies related to the subject matter. Related foreign and local literature and studies that dealt with theories, principles, concepts, approaches and techniques are reviewed which contributed a lot towards the enrichment of knowledge, deeper understanding and insight of the researchers.
Foreign Literature
According to George Epstein “Computer is an electronic device that performs calculation and processes information. It handles vast amount of facts and figures and solves complex problems at incredibility high speeds. A computer can processes many kinds of information, from book titles and customers account numbers to chemical formulas and words from ancient Greek texts. It handles all such data in the form of numbers.”
According to Marina Orsini-Jones and Laura Pibworth “This chapter reports on the evaluation of language learning SNSs carried out by “expert students” who are training to become Teachers of English as a Foreign Language (TEFL) at both undergraduate and postgraduate levels. While stressing the positive features available on these sites and novel ways in which they can enable personalized language learning, this study also focuses on some troublesome aspects that occur when learners engage with Web 2.0 tools.
It discusses how initial motivation towards these tools can turn into frustration, mirroring the results of a previous auto ethnographic study carried out on SNSs. It also illustrates how these global ubiquitous platforms pose a dilemma for language practitioners who work within institutional teaching settings. Teachers recognize the language learning potential of these tools, but are also worried by the ethical threat they can pose, which can normally be avoided, or at least moderated, within institutional proprietary and “less exciting” platforms.”
Local Literature
According Sharon Oviatt “The Design of Future Educational Interfaces provides a new multidisciplinary synthesis of educational interface research. It explains how computer interfaces can be redesigned to better support our ability to produce ideas, think, and solve problems successfully in national priority areas such as science and mathematics.
Based on first-hand research experience, the author offers a candid analysis of emerging technologies and their impact, highlighting communication interfaces that stimulate thought. The research results will surprise readers and challenge their assumptions about existing technology and its ability to support our performance.

In spite of a rapid explosion of interest in educational technologies, there remains a poor understanding of what constitutes an effective educational interface for student cognition and learning. This book provides valuable insights into why recent large-scale evaluations of existing educational technologies have frequently not shown demonstrable improvements in student performance.

The research presented here is grounded in cognitive science and experimental psychology, linguistic science and communications, cross-cultural cognition and language, computer science and human interface design, and the learning sciences and educational technology.”
According to Zane L. Berge “This handbook provides a comprehensive compendium of research in all aspects of mobile learning, one of the most significant ongoing global developments in the entire field of education. Rather than focus on specific technologies, expert authors discuss how best to utilize technology in the service of improving teaching and learning.

For more than a decade, researchers and practitioners have been exploring this area of study as the growing popularity of smartphones, tablets, and other such devices, as well as the increasingly sophisticated applications for these devices, has allowed educators to accommodate and support an increasingly mobile society. This handbook provides the first authoritative account of the theory and research that underlies mobile learning, while also exemplifying models of current and future practice.”

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Foreign Studies
According Sharon Oviatt ‘The Design of Future Educational Interfaces provides a new multidisciplinary synthesis of educational interface research. It explains how computer interfaces can be redesigned to better support our ability to produce ideas, think, and solve problems successfully in national priority areas such as science and mathematics. Based on first-hand research experience, the author offers a candid analysis of emerging technologies and their impact, highlighting communication interfaces that stimulate thought.
The research results will surprise readers and challenge their assumptions about existing technology and its ability to support our performance.
In spite of a rapid explosion of interest in educational technologies, there remains a poor understanding of what constitutes an effective educational interface for student cognition and learning. This book provides valuable insights into why recent large-scale evaluations of existing educational technologies have frequently not shown demonstrable improvements in student performance.

The research presented here is grounded in cognitive science and experimental psychology, linguistic science and communications, cross-cultural cognition and language, computer science and human interface design, and the learning sciences and educational technology.”
According to Yuping Wang and Nian-Shin Chen “As suggested by its title, this chapter situates online assessment in language learning in complete online mode as opposed to blended learning (i.e., campus-based learning supported by online components), or traditional distance language learning with no online components. Online language learning discussed in this study has its own inherent characteristics. Typically, this type of learning features the physical separation of learners from one another and from their education providers.
Consequently, without the support of sophisticated online educational technologies, the provision of interaction, collaboration, and reflection, the fundamental elements in modern education would be problematic. This chapter discusses the framework developed for the design of online assessment that engenders interaction, collaboration, and reflection, by taking advantage of advanced online educational technologies. Examples of online assessment design drawn from the assessments implemented in an online Chinese program at Griffith University, Australia, are evaluated to establish the validity of the proposed design framework. These discussions also lead to recommendations for online assessment design for online language learning.”
According to Marina Orsini-Jones and Laura Pibworth “This chapter reports on the evaluation of language learning SNSs carried out by “expert students” who are training to become Teachers of English as a Foreign Language (TEFL) at both undergraduate and postgraduate levels. While stressing the positive features available on these sites and novel ways in which they can enable personalized language learning, this study also focuses on some troublesome aspects that occur when learners engage with Web 2.0 tools.
It discusses how initial motivation towards these tools can turn into frustration, mirroring the results of a previous auto ethnographic study carried out on SNSs. It also illustrates how these global ubiquitous platforms pose a dilemma for language practitioners who work within institutional teaching settings. Teachers recognize the language learning potential of these tools, but are also worried by the ethical threat they can pose, which can normally be avoided, or at least moderated, within institutional proprietary and “less exciting” platforms.”
Local Studies
According to Grace Nacion “Searching and reading valuable materials on books can enriched and widen our knowledge and we must go on to learn more. A lot of information awaits us if we keep going to know things better that is why new equipment and techniques are discovered in order to ease that task of man.”
According to Lajo study “That attitude of the students towards computers indicated a positive approach towards their subjects. Results showed that there was no significant correlation between the students’ performance and their attitudes towards their computer subjects.

She recommends the teachers should make their lesson more responsible to the ability and interest of the students in order to sustain their interest and to make learning more powerful. Likewise the department should continuously update instructional materials.”

Chapter 3
TECHNICAL BACKGROUND
System design is the process of defining the architecture, components, modules, interfaces, and data for a system to satisfy specified requirements. The main objectives of the design are practicality, efficiency, cost, flexibility, and security.

This chapter discusses the research method used, software development methodology, different requirement analysis tools, and systems requirements of the software product.

Research Approach
The methods on the proponents used to achieve resolute, precise and systematic search for new information about the software project is the descriptive research method. It involves the recording, description, analysis and the presentation of the present system, composition or processes of phenomena.

Descriptive research refers to the type of research question, design, and data analysis that will be applied to a given topic. The researchers help to accomplish their study by the use of this method. Detailed descriptions of specific situation(s) using interviews, observations, and document review.
The researcher’s goal is to collect factual evidence and information that provide a comprehensive perception of their topic. The researchers collected information through interviews, questionnaires and surveys to respondents and by the use of documents and theses which are associated to their study. This method helped the researchers in defining specific problems encountered in the existing software. The researchers were able to identify the advantages and disadvantages of the existing software and used it to provide basis in defining adjectives for the researchers. By the use of this method the proponents obtain more accurate and detailed information they need to accomplish their study.
Methodology
The capability of the system analyst will be tested in this period. This is the part where the system analyst must be able to regulate and explain the methods that shall be used to entire project. The following are the system development methods, software planning, software analysis, software design, software testing and software implementation.

Agile model believes that every project needs to be handled differently and the existing methods need to be tailored to suit the project requirements. In agile, the tasks are divided to time boxes (small time frames) to deliver specific features for a release.

Figure 3.1 Agile Model
Requirements Analysis
The proponents used different tools to gathered information for the development of the said software solution. Data gathering helps the researchers to establish the priorities of the information desires.
Observation
It is an action or process of observing something or someone carefully in order to gain valuable data.

During data gathering, the proponents ate in Tia Rima’s Kamayan and Restaurant Bar to observe. The proponents discovered that the restaurant bar is still using a manual ordering and billing system. The proponents noticed that the menu doesn’t have pictures or images which will aid them to make their orders accurately. The proponents need to ask the service crew the description of the food to help them realize on what they’re purchasing. Every morning the restaurant bar has few service crews than night as it is the peak hours. At 8pm, costumers began to increase in number, occupying the restaurants main lobby and other areas as well.
Interview
The primary technique for data gathering during the systems analysis phases of development project. It is a skill which must be mastered by every analyst. The interviewing skills of the analyst determine what information might gather, and the quality and in-depth information. The proponents make an interview guide question for the owner of the restaurant bar, questionnaire and survey for the staffs. During the data gathering, the proponents noticed that one of the problems is the service crew are experiencing confusion when there are a lot of customers. Another problem is, it takes time for an authorized person to count and tally the sales for the day as it shall be done manually. Likewise they are experiencing losing documents or even cash because lack of systematic manual process.
Questionnaire
It is a tool consists of a set of questions logically related to a problem, provoking answers from the respondent. The proponents see the things that will improve the study especially the ordering and billing systems in the restaurant bar. The proponents discovered that most of the service crew does not monitor the follow up orders of customers. They get confused when there are bunch of customers. They were having problems in making manual reports. And they are not satisfied with the traditional ordering and billing system of the company use.
Survey
It is an act of studying something in order to make a conclusion about it. It aids in focusing attention on striking points relating to the study and securing comparable data in different interviews by the same or different interviewers. The proponents conducted a survey to the staffs of Tia Rima’s Kamayan and Restaurant Bar to gather some information that will be suitable to complete the needed data. The proponents discovered that they believed in the proposed system which shall make the effort easier, faster, more efficient and more reliable. They are willing to implement the proposed system.
Form and Document Analysis
The proponents, after they’ve done their actual observation, they realize that proposed system will do a lot of changes in the said restaurant bar. From the ordering phase where in manual system, costumers ask more questions to the service crew which takes longer time in ordering and sometimes dissatisfaction. With our proposed system, this problem can be avoided. Even the follow up orders can be handled with ease in their peak hours. Financial monitoring also updates whenever transactions are done.
Systems Requirements
To be used efficiently, all computer software needs certain hardware components or other software resources to be present on computer. These prerequisites are known as system requirements and are often used as a guideline as opposed to an absolute rule. Most software defines two sets of system requirements: minimum and recommended. With increasing demand for higher processing power and resources in newer versions of software, system requirements tend to increase over time.
Software
Software requirements deal with defining software resource requirements and prerequisites that need to be installed on a computer to provide optimal functioning of an application. These requirements or prerequisites are generally not included in the software installation package and need to be installed separately before the software being installed.
Table 3.1 Software Specifications

Software Specifications: Windows Operating System & Windows Operating System

Minimum Requirements: Windows Operating System & Windows Operating System

Recommended Requirements: Windows Operating System
& Windows Operating System



Hardware
The most common set of requirements defined by any operating system or software application is the physical computer resources, also known as hardware, a hardware requirements list is often accompanied by a hardware compatibility list (HCL), especially in case of operating systems. An HCL lists tested, compatible, and sometimes incompatible hardware devices for a particular operating system or application.
Table 3.2 Hardware Specifications

Minimum Requirements: 50gb Hard drive, 512mb ram, wired or wireless B router. 1gb Internal Memory Android Tablet, Intel Pentium D or AMD Athlon 64 X2 processor

Recommended Requirements: 300gb Hard drive, 1gb ram, wired or wireless G, 4gb internal memory Android Tablet, Intel Core 2 Duo 2.2GHz, AMD Athlon 64 X2 2.6GHz
Peopleware
The ordering and billing systems for Tia Rima’s Kamayan and Restaurant Bar will developed with a lot of user friendly features that can help the technical support of the said restaurant bar, to be managed it easily.
Figure 3.2 Organizational chart
Network
The network to be used by the proposed project is a local area network type of connection. With the use of router, network with tablet pc and desktop computer will be possible. The proposed project limitation cannot be connected to the internet for any reasons.
Figure 3.3 Network Specifications
The diagram shows the flow of the proposed system. The router used as the medium of the connection. The customer will sends a data and receives by the cashier and to the cook. The cashier will print the receipt then finally saves to the General Managers.

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