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ProcessRunner [Shared]

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Ali Alatas

on 16 December 2014

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Transcript of ProcessRunner [Shared]

High value, low effort
customer service software

Customers are demanding
when it comes to Service!
Results in to less costs
Leads to loyal customers with high customer value
360° customer view
Different back-end systems
Intuitive dialogue screens
Mail - phone - social media - chat
Inbound - outbound
Front & back office integration
SLA management
Krachtige Workflow
Self ServiceBox
First time fix
Low cost - high customer satisfaction
Powerful & Intuitive SelfService
Flexibility without Coding
Continues improvement
Large numbers of connectors
Flexible Aanpassen
Onze Visie
2005 - Netherlands & Belgium
Development - implementation - maintenance
25 dedicated specialists
Full transcript