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Department Meeting

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Sarah McWilliams

on 19 May 2017

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Transcript of Department Meeting

Thank You!
Team Changes &
Shared Workflow
MGMS will go to GAMES team instead
Desk Changes - email Shirley if you need a monitor adjustment
Follow up questions/concerns?
Current Status
No cases for 70% missing assignments
Proactive Course Failure
Proactive MIA
Proactive Course Withdrawal
MIA Process
WD and Time-off case statuses need to be accurate
No more closing cases and pending tasks for follow up
Auto WD cases on the horizon
WD cases will be generated for us for any students that are over 24 days MIA
Will go to a separate queue
New Slack Channels
Based on new groupings
Public channels
25 Days Post Go Live
We survived!
Vitals are good!
Road to recovery
SL Proactive Reach-outs
Department Meeting
Time Off Procedure
Remember that one email Sarah sent out about this?
Full transcript