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World Usability Day: Finance 2.0

Banking UI issue and why solving it is ultimately the wrong answer for usability
by

Yann Ranchere

on 8 November 2012

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Transcript of World Usability Day: Finance 2.0

World Usability Day
October 2012 Banking UI issue and why solving it is ultimately the wrong answer for usability Yann Ranchere | director
@tek_fin
http://tekfin.com
http://anthemis.com Accounting is great ... on paper Financial dashboards ... to understand Automation ...
to manage How many of you learned accounting in school? Summa de arithmetica, geometria, proportioni et proportionalità - Luca Pacioli (1494) Classifying information, presenting spending and saving visually "a person should not go to sleep at night until the debits equaled the credits" Using metaphors to represent wealth and behaviors Intelligent balance & automated goals manage for you. Set allocation & portfolio is automatically rebalanced Regulation Business
Model Expertise In 2009 banks collected $38.5 billion from customers who were already in the red.
Banks were accused of reordering transactions to hit overdraf Branches are still core for the banks:
Impact behavior and budgets Distrust Digital Revolution Personal Finance Wealth Management Business Banking Payments Trading Risk Management Core Layer You see things as they are and ask, "Why?" I dream things as they never were and ask, "Why not?" George Bernard Shaw * * * * * * * * * *
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