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Transcript of ORG DEV
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Definition/s of Organization Development (OD)
Burke’s Definition of OD
OD is a planned process of change in an organization’s culture through the utilization of behavioral science technology, research, and theory.
French’s Definition of OD
OD refers to a long-range effort to improve an organization’s problem-solving capabilities and its ability to cope with changes in its external environment with the help of external or internal behavioral-scientist consultants.
Beckhard’s Definition of OD
OD is an effort (1) planned, (2) organization-wide, and (3) managed from the top, to (4) increase organization effectiveness and health through (5) planned interventions in the organization’s “processes,” using behavioral science knowledge
Beer’s Definition of OD
OD is a system-wide process of data collection, diagnosis, action planning, intervention, and evaluation aimed at: (1) enhancing congruence between organizational structure, process, strategy, people, and culture; (2) developing new and creative organizational solutions; and (3) developing the organization’s self-renewing capacity. It occurs through collaboration of organizational members working with a change agent using behavioral science theory, research, and technology.
Organization Development is...
a systemwide application and transfer of behavioral science knowledge to the planned development, improvement, and reinforcement of the strategies, structures, and processes that lead to organization effectiveness.
Organization Development (OD) is the process of improving organizations.
the process is carefully planned and implemented to benefit the organization, its employees and its stakeholders
WHY IS ORGANIZATION DEVELOPMENT IMPORTANT?
quality of work life
Why the concern?
impact achievement of organization goals
There is an increasing trend to maximize an organization's investment in its employees
Jobs that previously required physical dexterity now require more mental effort
The work force has also changed.
Employees expect more from a day's work than simply a day's pay
They want challenge, recognition, a sense of accomplishment, worthwhile tasks and meaningful relationships with their managers and co-workers
When these needs are not met?
Today's customers demand ...
quality product or service
rapid product or service delivery
The Nature of Planned Change
The Process of Organization Development
ENTERING AND CONTRACTING
DIAGNOSING GROUPS AND JOBS
COLLECTING DIAGNOSTIC INFORMATION
FEEDING BACK DIAGNOSTIC DATA
DESIGNING OD INTERVENTIONS
LEADING AND MANAGING CHANGE
EVALUATING AND INSTITUTIONALIZING CHANGE
Human Process Interventions
Interpersonal & Group
Managing Work-force Diversity