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The Art & Skill of Facilitating DT Workshops 2018

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Maureen Carroll

on 18 March 2018

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Transcript of The Art & Skill of Facilitating DT Workshops 2018

The Art & Skill of

FACILITATING

DESIGN THINKING WORKSHOPS
Aug. 28-29, 2017
March 9, 2018
ETHNOGRAPHIC INTERVIEWING
Reflections.......
OBSERVATION
Empathy
POV VIGNETTE STATEMENT
We'd like to explore ways to help _________________

to _____________________________________________


______________________________

and this is important to____________________________

because _________________________________________
_________________________________________________

in spite of the fact that
so that he/she can achieve
because surprisingly
(insight: why it matters to your user)
(user)
(verb)
(user)
IT'S ALL ABOUT SPACE

TOP TIPS
FOR FACILITATION
Reflections.......
Brainstorming
Extravaganza

What worked?
What didn't?
Prototyping & Testing

in Action

I liked... I learned..
Reflections.......
Why Laddering...

Why?
Why?
I'm curious about...
Tell me more...
I am interested in...
Interviewing
Tag Out
REFLECTION
JOURNALS
What did you notice about
HOW we facilitated the activities this morning?

How might you use some of these
strategies in your workplace?
Talkers & Listeners
Round 1.

Use the materials in your space to
create a SCULPTURE
.
Round 2.

Use the materials to
create a space that


FOSTERS INTIMACY & TRUST

in your classroom.
Visitor Question:


What do you think this space might be used for?
Gallery Walk


Round 3.

Use the materials
to create a space that


FOSTERS COLLABORATION

in your classroom.
Space is malleable.

Be intentional about space.
REFLECTION
JOURNALS
What did you learn and/or observe about

FACILITATION?

How might you use some of these
strategies in
your workplace?
Round 1.
How many uses can you think of for a PAPER CLIP?
Round 3.
Brainstorm things you can do with a BUCKET.
Round 4.
Brainstorm ways to keep yourself ENTERTAINED ON A LONG FLIGHT.
Round 2.
Brainstorm ways to
entertain toddlers
on a rainy day.
SHOW
DON'T TELL.

MAKE IT
LIFE SIZED.

DON'T SELL IT.
ITERATE ON THE FLY.

REFLECTION
JOURNALS
What did you notice about
HOW we facilitated the activities this morning?

How might you use some of these
strategies in your workplace?
Full transcript