Send the link below via email or IMCopy
Present to your audienceStart remote presentation
- Invited audience members will follow you as you navigate and present
- People invited to a presentation do not need a Prezi account
- This link expires 10 minutes after you close the presentation
- A maximum of 30 users can follow your presentation
- Learn more about this feature in our knowledge base article
Do you really want to delete this prezi?
Neither you, nor the coeditors you shared it with will be able to recover it again.
Make your likes visible on Facebook?
Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.
Abby Lordenon 10 March 2014
Transcript of RTS.MURTEC.13.Lorden
IT Budget Allocation
TECH SPEND: How Much & Where?
Spending by Technology Type
The vast majority
of restaurants reported
better or flat
compared to 2011
Back-End Efficiency | Front-End Service
The number one challenge facing restaurant technology executives: insufficient BUDGETS (35%).
No. 2: insufficient technology (20%).
No. 3: meeting guest expectations (16%)
No. 4: lack of internal talent (14%)
No. 5. company doesn't embrace IT (10%)
TECH SPEND: Why?
What's Driving Tech Spend This Year?
Let's Look at the Sales Details:
Question: How's Business?
Trend: Restaurants are improving their perception of innovation.
The Business-Technology Innovation
Steering Committees | Mission Statements
TECH SPEND: What?
FoH: Low Use,
Here's what we expect will be important...
Two-thirds of Restaurants will replace
their POS systems within 4 years.
BoH: Low Use,
Of course, there's an opportunity, and a challenge.
51% use point-to-point encryption
46% outsource their payment security efforts
38% have purchased PCI compliance insurance
33% of restaurants use tokenization
four PAYMENT SECURITY findings...
Mobile POS Opinions
balance excitement w/expectations.
How was business in 2012 compared to 2011?
Family / Casual
Mobile POS: Restaurants want 'em, but they're still holding out for a durable, budget-friendly solution.
Annual Tech Budgets: Corporate Enterprise
POS Features in Demand
Balance IT Enthusiasm with Expectations.
Don't Get Outsourced.
60% of restaurants will replace their POS. Integrated mobile ordering will be a must-have for many.
In the BOH, the focus will be on adding business intelligence and real-time web-based reporting
Work to resolve the disconnect between being a business innovation leader and a technology innovation leader.
Front of House Tech: Use & Importance
Back of House Tech: Use vs. Importance