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The Maintainers - Company Profile

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Karim Badri

on 16 September 2015

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Transcript of The Maintainers - Company Profile

Company Profile & Capability


Who are we?

Core Service Streams.

Added Value Service

Integrated Facilities Services (IFS)

Clients & Partners
Who are we?
We are an Integrated Facilities Services Provider operating throughout Qatar since 2007 with over 1 million SQM of clients assets under our management.

We provide turnkey Facility Services solutions, covering over 40 Integrated service lines of Facilities Management and Maintenance disciplines. Our new offerings and USP’s include a unique and specialized Mobile Support Division and 365 / 24-7 Technical Help Desk via our renowned CAFM Explorer System.

We pride ourselves in providing “Quality & Efficient” multi-disciplined IFS solutions to our clients in a cost effective, safe and sustainable manner.

In essence we manage people, processes and technology in the built environment to promote quality of life and prolong the lifecycle of assets to ensure optimum returns on clients investments.
Profile Statement
Profile Statement
Vision & Mission
Company Standards
CAFM Explorer Key Features & Benefits
CAFM Explorer Dashboard’s
Integrated Facilities Services (IFS)
IFS - Statement
“The ‘Integrated’ management and control
of all facility and asset related services
through best practice, quality management
‘Integrated’ service solutions and systems technology”

“Supporting clients with appropriate functional space, resources, Services and protection, based on productivity, performance and cost effective solutions”
IFS Components
IFS – Adding Value to Your Cost Base
IFS Total Project Solution Summary
Company Values
Market Sectors
Multiple residential facilities
Residential and commercial towers
Public and private sector commercial facilities
Prestige palaces and associated facilities
Educational Institutes
Indoor and outdoor sports, recreation and Leisure facilities
Hospitals, clinics and healthcare establishments
Infrastructure facilities management (Plant & Utilities)
Core Service Streams
Clients & Partners
Affiliates & Partnerships
Some of Our Esteemed Clients
Thank You - Q&A
Part of
edco Almana Group
Over 400 Multi-Skilled Facilities Managers & Facilities Maintenance Operatives across the region.
Over 25 International Senior Managers with diverse backgrounds and experience working with fortune 500 companies and Internationally recognized conglomerates.
Over 60 Mobile Team Support vehicles deployed across The Region
Over 50 turnkey and diverse projects under our management in Qatar
Revenues reaching 100 Million QR (2013) and growing year on year
Renowned local contractor with International capabilities spanning 5 years of expert delivery to prestige public and private sector clientele
ISO Qualified – 9001 – 14001 & 18001
Facilities Management Service Streams
Cleaning & Janitorial
Pest Control
Waste Management
Technical Services
Energy Management
Risk Management
Catering & Vending
Health & Safety
Specialist DSP’s
Materials Management
Concierge, Reception, Mail & Courier
Benchmarking – Reporting – KPI’s – Facilities Strategy
Churn Management
Space Planning
Property Management
Transport & Logistics
Sports, Recreation & Leisure
Lifestyle Services
Service Charge Modeling
Facilities Maintenance Service Streams
Facilities Management
Operations& Maintenance
Building Commissioning & Handovers
Testing & Balancing
HV/LV Installation & Maintenance
Regional Mobile Technical Support Teams
Life Support & Safety Systems Installation & Maintenance
Clinical Waste Management
Medical Equipment Maintenance
Help Desk (CAFM) Operations & Management
Plant & Utilities Operations & Maintenance
HVAC Installation & Maintenance
Refurbishments – Minor New Works – Fit Outs
Life Cycle Replacement
Planned Preventative Maintenance (PPM)
Responsive Corrective Maintenance (RCM)
BMS Integration, Operations & Maintenance
Asset Collection & Tagging – Technical Library
Added Value Services
Regional Mobile Support Team
PPM – Lump Sum Pricing Structure
RCM – ER - Framework Agreement (Mutually Agreed Rates)
Materials Cost Plus 10% Flat Fee
BOQ (MNW/LCR – Cost Build Up)
Monthly Invoicing
Monthly Reporting
Performance Based Output (SLA’s – Priority Matrix)
Regional 24 Hour 365 Day Coverage
1ST Time Fix KPI
Integrated System Technology
Unique Selling Points - General
24/7/365 - Help Desk & Support
“In essence we Integrate and manage multiple disciplines to ensure functionality of the built environment 365/24/7 Through Seamless Integration of People, Places, Processes and Technology”

Providing Seamless Uninterrupted
Integrated Facilities Services (IFS)
Ensure Quality of Life & Value Added Experiences
Full transcript