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MGMT 3301 Ch 1

Managers and the management process
by

Laura Guerrero UHCL

on 20 September 2017

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Transcript of MGMT 3301 Ch 1

Managers and the management process
Dr. Laura Guerrero
What is a manager?
What does a manager do?
Why do we need managers in organizations?
Levels of managers – what do they do at each level?
What should they not do?
Accountability - The requirement of one person to answer to a higher authority for performance achieved in his or her area of work responsibility.
Effective Managers meet both performance and satisfaction goals.
Performance relates to achieving organizational goals
Satisfaction relates to QWL (quality of work life)
Explain:
FUNCTIONS OF MANAGEMENT
(1) planning AND organizing
(2) leading AND controlling
BUSY MANAGERS USE
(3) agenda setting
(4) networking
(5) social capital
Explain and give examples:
MANAGEMENT ROLES
(1)
interpersonal roles
– figurehead, leader,
(2) liaison
(2)
informational roles
– monitor,
(3) disseminator, spokesperson
(4)
decisional roles
– entrepreneur, disturbance handler,
(5) resource allocator, negotiator
Management skills – technical skills, human skills, conceptual skills
Explain ISSUES IN MANAGEMENT:
(1) globalization
(2) ethics and corporate governance
(3) diversity
(4) talent and free-agent economy
(5) intellectual capital and self-management
Full transcript