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EIE

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by

Yi Lu

on 21 November 2013

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Transcript of EIE

EMOTIONAL
INTELLIGENCE
EMPATHY
ELDERLY

STATUS
OF
AGING
IN
SINGAPORE
MAKE-UP
DESIGN
EMPATHIC
SIMULATIONS
ANTICIPATE
RECOGNIZE,
MEET
NEEDS
PRECONCEPTIONS
OF
and
team

AND
eLDerly's
OF
and
alpha
SIMULATION
VIDEO
content page
Group make up and expertise
Preconceptions of elderly
Status of aging in Singapore
Design and make-up of empathic simulations
Recognize,anticipate and meet elderly's needs
Welfare team
Understanding, amiable and easy-going
The principle of “self before work”
1. elderly is a burden to the society
Unproductive
Costly due to medical health insurance.
Put a heavy burden on the tax payers
2. elderly is depressed
They feel no sense of value and independence
No motivation to live on because they are already old
3. elderly is weak
It is very hard for an elderly to live independently
They need constant attention of people
7. Elderly choose not to keep up with technology
Too stubborn
Do not see the need to learn technology
4. elderly is taken care of by domestic helpers
Shrinking birth rates leads to small family size
Hire domestic helper because Singaporeans are generally more career-orientated and wealthier
5. Elderly is always feeling angst
Grumpy, rude and demanding
Always talk loudly
Always feel they are privileged
6. Elderly tends to fall down
Poor vision, weaker bones and joints
Unable to sustain themselves and are always feeling very imbalanced

8. elderly live alone because they are abandoned
It is very troublesome and difficult to take care of them
1. Elderly is a burden to the society
Increasing employment Rate of Older Residents
Reasons for Hiring:
Job dedication is often high.
Loyal to the company and work within the system.
Elderly is not particular about the pay
2. Elderly is depressed
1 in 5 elderly
in Singapore aged 75 and above
exhibits signs of depression
About
21%
of those aged
over 80
16 %
of those in their
mid to late 70s
responded that they were sad, lonely or in low spirits.
This was even though
9 out of 10
respondents lived with their family.
3. Elderly is weak, hard for them to live independently
However, studies shown that:
of elderly are fairly independent, with no limitations on their daily activities, defined as eating, bathing and dressing
93%
4. Most elderly is taken care of by domestic helpers
Among survey respondents who needed help for a daily activity, nearly half (45%) were cared for primarily by a foreign domestic worker.
Among the respondents in that survey who had maids, 89% regraded their maid as their primary caregiver.
Zhi der
left brain
Ability to find statistics
Good analyzer
Give constructive feedback
“Work before self”
right brain
yi lu
Ability to conjure beautiful visuals
Strict adherence to perfection
“Bad” cop
zhi rong the heart
Keeps the group working and working
Striving for the best
Building and maintaining the relationships
High expectations
the mouth
wei min
Voice out his ideas clearly
Wild ideas
Fun and entertaining
the ear
ronald
Listens to whatever the group/teacher tells him
Willing to change
Focus
the eyes
Vivian
Eye for details
Urgency to do things
More open and fine to people disturbing her
Crystal
the hand
Willing worker
Collaboration and cooperation
Initiative person
5. Elderly is always feeling angst
6. Elderly tends to fall down
About
1 in 4
people over the age of 65 in Singapore will have a fall
In Tan Tock Seng Hospital, low impact falls is the
most common
cause of accidents in elderly.
43%
were admitted to hospital
5.5%
died in hospital.
Of those admitted,
(Quah SC).
Mainly due to obstacles, arthritis or lack of vision
7. Elderly choose not to keep up with technology
300 seniors are picking up IT skills from youth, some of whom are their own grandchildren.
Interest in computer literacy and foreign language courses are rather high, second to only spiritual growth.
IDA statistics indicate that
44% in 2009
of computer users were
aged 50 to 59
, compared to
43% in 2008
Of this age group,
42%
accessed the Internet in
2009
, compared to
40% in 2008
8. elderly lives alone because abandoned
Reasons for living alone:
Chose independence and struck out on their own
Eg. Former seaman Tan Chuan Huat 71, was wheelchair bound after a motorcycle incident but continued to living alone as he does not want to ‘impose’ on them as they are poor, he said.
Increasing acceptance of single hood
eating and feeding
To find out how it feels like to have physical disabilities hindering an elderly during a meal.
To find out how it feels like to be fed.
Emotional status
Elderly are grumpy, rude and demanding
Zhi Rong ( Elderly) , Crystal ( Caregiver ), Others ( Diners)
Food court
Packets of hard chicken rice
Preconception Test :
Objectives:
elements:
Jaw band
Restrict jaw movement
neck ring
Restrict Neck Movement
Wrap on joints
Reduce forearm movement
Finger bands
Restrict finger movements
Shoulder Strap
“Hunchback” effect
using the computer
objective:
To feel how it feels like to be an elderly using computer physically
Preconception Test:
Elderly chooses not to catch up with technology
ZhiDer ( Elderly )
Yi Lu ( Teacher )
Computer
Elements:
Finger bands
Restricts finger movement
Arm band
Restrict arm movements
Wrap on joints
Reduce forearm movement
Arm bands
Restrict arm movement
Neck ring
Restrict Neck Movement
Ear Muffs and Ear piece
Muffle sounds
long sighted glasses
Deteriorating vision, long-sightedness and blurriness
Going to a “supermarket”
objective:
To find out how it feels like to be an elderly to be in a supermarket.
Preconception test:
Elderly are weak so they are unable to live independently
Elderly always fall down
elements:
Zhi Rong ( Elderly )
Shelves with high and low compartments
Books as “items”
Book codes as “food labels”
long sighted glasses
Ear muffs
Two layers of face masks
Long-sightedness and blurry vision
Muffle and blurry sounds
Difficulty breathing and fatigue
Neck ring
Hinder neck movement
Arm band
Shoulder strap
Food wrap on hand joints
Hinder arm movement, Swing movement
“Hunchback” effect
Hinder Forearm movement
Leg joint food wrap
Leg weights
Walking with only one shoe
Hinder leg movement
Tiring to walk
Imbalance feeling
Gloves
Reduce grip capability
Shoulder strap
“Hunchback” effect
eating and feeding

feelings:
Difficult to eat because of physical disabilities
Loss of appetite
Uncomfortable to be fed
Our preconceptions:
Changed preconceptions:
Elderly are all very grumpy, rude and demanding
Remains the same, but see it in a more positive light
What could be done?
Burning needs:
I need to feel like I’m in control
I need to feel independent
I need to be treated like a normal person
Using the computer
difficulties and feelings:
Difficult to efficiently use the computer
Squinting to look at screen and keyboard
Had to constantly try very hard to listen to the instructions given
Sense of self-depreciation
our preconceptions:
changed preconceptions:
Elderly chooses not to catch up with technology
It is not the elderly’s choice, but more of they are unable to do so
what could be done?
Burning needs:
I need to feel comfortable while using the computer
I need to feel encouraged to learn the computer
Shopping in the “supermarket”
difficulties and feelings:
Felt very tired
Feeling of imbalance
A blurry and “unclear” world
our preconceptions:
Elderly are weak so it is hard for them to live independently

Elderly always fall down
changed preconceptions:
Elderly are weak but they are still able and to live independently.
Very true.
What could be done?
Burning needs:
I need to have a hassle free experience
I need to feel safe
Source: Singapore - Comprehensive Labour Force Survey, MOM
Source: NSSC 2005, MCYS.
Source: Chronic Disease, Functional Status And Quality of Life Among the Elderly in Singapore, By Ng Tze Pin (Department of Psychological Medicine) and Yong Loo Lin (School of Medicine, National University of Singapore) May 2009
Source: Yahoo News, Singapore 2012
Areas we could look at:
Elderly friendly shopping experience
Elderly friendly computer equipments
Proper training for computer teachers
Involve family and friends
Areas we could look at:
Areas we could look at:
Training for caregivers
Elderly friendly dinning equipments
Not-so-golden years for the elderly in Singapore, Straits Times 2010
Why Are Seniors Prone to Falling, Singapore Health 2010
Depression in elderly: prevention is key, NUS 2012
MCYS Survey on the Learning Needs of Seniors in Singapore
More funds to get S'pore seniors tech-savvy, 2010
Straits Time, Sharp rise of elderly living alone, 2006
Full transcript