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Intercultural Competence in Interpersonal Relationships

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Christine Schick

on 27 June 2013

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Transcript of Intercultural Competence in Interpersonal Relationships

Christine & Lottie
Intercultural Competence in Interpersonal

Interpersonal is where it's at
Acquaintances.....keepin' it polite & casual
Friends.....I like you. It's voluntary. It's great.
Romantic Partners.....sometimes it's casual sometimes it's kind of a big deal
Family....You're stuck with 'em
Dimensions of
1) Control
Involves status or social dominance
Can be communicated by touching, looking, talking, and the use of space
Conveyed by titles: Mr., Doctor, Professor
Intercultural element: Comm here is often characterized by the misinterpretation of non-verbals
2) Affiliation
Use affiliation to interpret friendliness, social warmth, or immediacy
Evaluative component
Convey a sense of closeness
Eye contact, open body stances, leaning forward, touching, smiling etc.
3) Activation
Ways people react to world around them
Some value quick, energetic and others value calmness, and inner control
Please explain which dimension (control, affiliation, or activation) you think might be the most difficult to overcome when communication inter-culturally?
Dynamics of Interpersonal Relationships
1) Autonomy-Connection
Most central source of tensions!
Separation (autonomy) v Attachment (connection)
2) Novelty-Predictability
Desire for change (Novelty) v stability (Predictability) in relationship
3) Openness-Closedness
Sharing (Openness) v with-holding (Closedness) information
Level of self-disclosure
Can you think of a time when you were communicating with someone of a different culture and one or more of these dialectics were conflicting?
Improving and Understanding Intercultural Relationships
Face Maintenance
3 Characteristics
3 Types of Face Needs
Need for control
Need for approval
Need for admiration
Face Maintenance and Intercultural Communication
2 examples...
Nonverbal Differences
The Middle East head nod
The Japanese head nod
The Iranian thumbs up
"Ok" is NOT okay
To look or not to look
Using the right hand..not the left
Latin Americans "like to touch"
The Asian head pat
Self Disclosure Differences
Self absorbed European Americans
Reserved Japanese
Ghanians = family/background and U.S.Americans = career concerns
Chinese frown upon the boastful
By understanding how people of different cultures perceive relationships and communicate within those relationships,
you will become a more competent
To sum up...
Time Out!
Give an example of a time you had to "save face" in front of a friend, a large group of people or strangers.
Time Out!
What are some other verbal/nonverbal gestures that can be miscommunicated in other cultures?
"What's going to
happen next"
1. President Obama gives a toast in honor of the Queen. What happens next?
A. He hugs her and his hug is deemed disrespectful
B. He clinks glasses with her at the wrong time
C. He spills his glass on the man next to him
D. He stands awkwardly until the song ends
Former President Bush attempts to leave a press conference. What happens next?
A. He mistakenly makes an inappropriate hand gesture to the reporters
B. He slips and falls and tries to save face by making a joke
C. He can't seem to figure out how to work the door
D. Someone throws a shoe from the audience
In the 1992 movie Mr.Baseball, Jack eats with his girlfriend's family for the first time. Since his girlfriend is from Japan, he is unaware of the cultural norms when eating food. He notices everyone slurping their food. What happens next?
A. He slurps his food as well.
B. He gives them all a weird look.
C. He ignores the situation and eats normally.
D. He throws his chopsticks and runs away.
In this episode on Seinfeld, Elaine's boyfriend..struggles...with a certain type of cultural dimension. What do you think it is?
A. Eye Contact
B. Personal Space
C. Body Language
D. Inappropriate Touching
Thanks for playing!
Full transcript