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Business Analysis section 3 - 4

Section 3 - 4
by

qanita zia

on 26 March 2015

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Transcript of Business Analysis section 3 - 4

3.1 Organizational Process Assets
3.2 Enterprise Environmental Factors
3.3 Impact Analysis
3.4 Data Dictionary
A data dictionary
is an

ABSOLUTE MUST
WHY ?
Understanding
Proper Documentation

Two Types
Primitive data
Composite data elements
3.5 Organizational Modeling
Three Basic Types
Matrix
Projectized
Functional
Organizational Units
Organizational (Org) Charts
Organizational (Org) Charts
Roles and People
Lines of Reporting
3.6 Benchmarking
Different Types
Internal
Industry
Functional
How to Use
Step 1
Determine internal processes and operations to be benchmarked
Step 2
Determine company to benchmark or benchmarking data source to use as comparison
Step 3
Identify data to be collected, then gather and collect data
Step 4
Identify the gap (deficiencies)
Step 5
Project future performance based on trends at both the benchmarking competitor and the internal process or operation under study
Step 6
Communicate results and recommendations for change
Step 7
Establish new goals for the process or operation
Step 8
Create implementation action plans
Step 9
Implement changes and monitor results
Step 10
Assess and recalibrate benchmarks
Step 10
Assess and recalibrate benchmarks
Generic
3.7 Business Rules Analysis
Structural Rules
Different Types
Operative Rules
3.8 Traceability
3.9 Lessons Learned
4.1 Requirements Analysis
4.2 Surveys and Questionnaires
Two Types
Bottom Up
Top Down
Benefits
Measure the impact
Stakeholder needs are met
Compliance
Testing
Troubleshooting
WHAT WENT WELL
WHAT WOULD WE DO DIFFERENTLY
what didn’t go so well
THE NEXT TIME
What are the Steps?
Prioritize
Organize
Verify
Validate
4.3 User Stories
4.4 Interviews
What to Consider?
What’s the purpose?
Who is the target audience?
What type of survey?
How many participants?
How do I run it?
Response Exactness?
Other Elicitation means too?
How do I validate my findings?
Story Details
As a <role>,
I want <goal/desire>"
In order to <receive benefit>
Acceptance Criteria
Given <a role>
When <the action>
Then <results>

4.5 Brainstorming
4.6 Observation
TWO TYPES
OF INTERVIEW
Structured
Unstructured
OF QUESTIONS
Open
Closed
Ground Rules:
Should be no longer than 30 minutes
Requires some preparation.
There are no bad ideas
As many ideas as possible.
When finished, group the data
Share the analysis with the group

Two Types
Passive
Active
Ways to
Do the work
Become an apprentice
Watch a demonstration

Deploy
Only there for the requirements
Can be stopped at any time
Person observed can think aloud
Ground
rules
4.7 Focus Group
Ground Rules
1.) Arrange for a good representation
2.) Participants should be briefed in advance
3.) Group is heterogeneous
4.) Manage expectations
5.) 2-4 hours average
6.) Need a facilitator and a scribe
7.) Provide feedback at the end

4.8 MoSCoW Prioritization
M
UST HAVE
HOULD HAVE
OULD HAVE
OULD LIKE TO HAVE
S
C
W
4.9 Requirements Workshop
Preparation
Clarify
Needs
Who is
critical?
Define
agenda
How to
document
Schedule
the session
Room
logistics
Send materials
in advance
Pre-workshop
interviews
Define number
of participants
Perform
Elicit and
document
Manage
potential
conflicts
Maintain
focus
Wrap-up
Full transcript