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Transcript of Monkey Management
The Monkey is assigned to a person. Rules of Monkey Management 1. Descriptions: The "next moves"
are specified. A monkey is the next move - in
situation, decision, or project. (Story from page 27-28 What is a monkey in this analogy? Delegation #4 I cannot turn control of any project over
to anyone until I am confident that the
cost and timing and quantity and
quality of the project will be acceptable. 1. I cannot delegate until my anxieties
2. I can delegate only if I am reasonably
sure my people know what is to be done. Delegation Cont. 3. It would be foolish to delegate to
someone without reasonable assurance
that he or she can get sufficient resources,
time, information, money, people, assistance,
and authority - to do the work. Monkey Management The key to being a productive leader Delegation Monkey's Who owns the Monkey is the key question - and watch out they like to jump around! For every monkey there are two parties involved: One to work it and one to supervise it. 3. Insurance Policies:
The risk is covered 4. Monkey Feeding and Check up Appointments:
The Time and place for follow-up
is specified. A boss/leader and a staff member/team member shall not part company until all appropriate "next moves" have been described. Benefits of rule 1:
* Team members who know their leader is going to ask for this will do more careful planning before meeting with the leader
* It biases situations toward action by your people
* It can provide a quadruple boost in motivation for the owner of the monkey. How a Quadruple boost?:
First - describing the monkey clarifies the "next move"
Second - knowing the "next move" increases motivation to take action and make the first step.
Third - specifying "next moves" breaks the project into bite-sized pieces.
Fourth - describing "next moves" increases motivation by allowing one to switch her focus back and forth from goals to "next moves" In connection with Rule Two: All monkeys must be handled at the lowest organizational level consistent with their welfare. This is not passing the buck - there are
good reasons to do this.
1. Often those at the lowest levels often have
the most know how and knowledge to handle the monkey. 2. Staff or team members at this level are often closer to the monkey
3. Keeping monkeys at the right levels frees leaders to handle their monkeys. Remember the best way to develop responsibility in people is to give them responsibility!! Monkey Insurance Policies
1. Recommend, Then Act
2. Act, Then Advise Practice hands-off management as much as possible
and hands-on management as much as
necessary Healthy Delegation Other things being equal, the more
commitment my people show, the more
comfortable I will be in delegating to them.