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The Communication Process
Transcript of The Communication Process
I. What is communication?
A. The process of sending and receiving messages.
1. Sender- person who transmits the message.
2. Receiver- person who intercepts the message and interprets it.
3. Feedback- the reactions that the receiver gives to the message.
II. Laying the Proper Foundation- To be a good communicator you must have a solid value
A. Working to be a Good Person
1. Intrapersonal Communication- your inner dialogue, used to assess your thoughts,
feelings, and reactions.
Identify components of the communication process.
Explain the importance of effective communication skills in professional and social contexts.
Explain the 3 ways to appeal to an audience.
Labeling every person in a group based on a preconceived idea as to what that group represents.
B. A communication barrier or noise- is any obstacle that gets in the way
of effective communication.
C. Nonverbal Communication- expresses your attitudes or moods about a person, situation, or idea.
D. Symbol- anything that stands for an idea.
2. Interpersonal Communication- one-on-one communication.
3. Ethics- a person’s sense of what is right and wrong.
B. Caring About Your Audience- consider the audience’s thoughts and feelings.
C. Appeal to your audience in one of 3 ways:
1. Logical appeal- provide factual evidence
2. Emotional appeal- arouse feelings or
“strike a chord.”
3. Ethical (Personal) appeal- convey honesty
D. Building the Proper Motivation
1. Motivation- need or desire that causes
a person to act.
2. Stereotyping- means labeling every
person in a group based on a
E. Setting an Example- You make an impression,
be a person worthy of respect, and be a
role model for others to follow.