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Corporate Induction

Baw Baw Shire Council Corporate Induction

Melanie Coulter

on 20 August 2015

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Transcript of Corporate Induction

Baw Baw Shire Council
Welcome Baw Baw's Corporate Induction!
First off...
Culture at Baw Baw and Our FISH Philosophy
Corporate Induction
Located approximately 120km east of Melbourne, Baw Baw Shire is home to more than 100 towns and spans more than 4000 square kilometres of land.
Baw Baw Shire was formed in 1994 from the amalgamation of the former Buln Buln and Narracan Shires, and the Rural City of Warragul.

The traditional owners of the Shire are the Kurnai and Kulin Nations.
Baw Baw Shire Council
CEO Welcome Presentation
Welcome to Baw Baw Shire Council!
Team induction with Manager/Coordinator
Online induction, and
Compliance training (online/face-to-face)
By now, you will have completed:
Today's session includes:
CEO introduction
Customer Service induction
Human Resources induction, and
Compliance induction
Baw Baw Shire today:
History of
Baw Baw Shire:
Council Plan 2013-17
There are approximately 45,000 people living in Baw Baw Shire
Population Growth
It is estimated that the Baw Baw Shire population will grow to 54,000 by 2030.
Council's role
Represent the diverse needs of the community in decision making processes
The Councillors
Baw Baw Shire is divided into four wards with:
two Councillors representing three wards;
Drouin Ward, Mount Worth Ward and North Ward.
three Councillors representing
Warragul Ward.
About the Council
There are 18,662 private dwellings with an average of 2.5 people per household
Approximately 10.3% of residents were born overseas and 3.1% speak a language other than English at home
There are 11,777 families in Baw Baw Shire with an average of 2 children per family
The median age is 40 years
The male to female ratio is approximately 50:50
Foster community cohesion and encouraging active participation in civic life
Maintain the viability of the Council by ensuring that resources are managed responsibly and held accountable
Acting responsibly as a partner in government by taking into account the needs of other communities
Advocate the community’s interests to other levels of government and communities
Establish strategic objectives (Council plan) and monitor their achievement
Executive Leadership Team (ELT)
Almost 50 per cent of Baw Baw Shire’s population live in its two largest towns; Warragul and Drouin.
Known for its agricultural land, national parks, rivers, lakes, and access to snow-topped mountains, it is surrounded by the South Gippsland, Cardinia, Yarra Ranges, Mansfield and Wellington Shires, and the Latrobe City Council.
Strategic Planning and Decision Making Framework
How the Council Plan is Developed
Council is required to set its strategic goals every four years, and monitor the progress.
1 - Our community
2 - Council leadership and management
3 - Infrastructure and community assets
4 - Growth and prosperity
5 - The environment
Council Services
The council provides a wide range of services and facilities to the community, including asset management, road and drainage maintenance, health, building and planning, environmental services, community services and much more.
Service over 1700km of roads (with approx. 43% being unsealed roads)
Collect 429kgs of rubbish and 260kgs of recycling per household (10k tonnes of rubbish)
Process over 1500 building approvals
Coordinate 1000 community volunteers
Deliver 25,000 meals through meals-on-wheels
Give more than 6,400 immunisations
Provide more than 62,000 hours of home care, property maintenance, personal and respite care
Answer over 57,000 phone calls through the general switchboard number
Our Objectives
The primary objective is to strive to achieve the best outcomes for the community, thinking about long term goals and effects of decisions in the future.

A Council is elected to provide leadership to the community of the Council’s district (Municipal District).
– accessible, responsive, (we’re here to help), can do attitude, communicative, empathetic.
Working for Baw Baw Shire Council
Our Vision
Our Mission
Happy, healthy people sharing prosperity and knowledge from living sustainably and in harmony with our rural identity, thriving villages, productive and inspiring landscapes.
Leaders in delivering quality, innovative and community focused services today that make a difference for tomorrow.
Core Values
Community focused
– listening, compassionate, open minded, understanding, patient.
– equitable, honest, ethical, transparent.
– caring, enthusiastic, inspiring, accountable.
– creative, bold, challenging, flexible.
– partnering, building productive relationships, inclusive.
Council Rates
Council collects rates from property owners in its municipality to help its local community infrastructure and service obligations.

In the 2013-14 financial year, council received $44.3m in council rates, which accounted for approximately 59% of its total income. This income was distributed among the various services and facilities provided to the community by council.
As part of our services we:
Working for Baw Baw Shire Council
Our 'Fish Philosophy'
At Baw Baw we foster a positive, supportive work culture that inspires individual and team excellence. We take pride and share in our achievements, celebrating the talent and commitment of our great people to express how much we value them. Our ‘Fish Philosophy’ helps us to do this as you have just seen in the video.
Any questions?
Through our vision, mission and values, Council commits to working towards the best possible outcomes for the Baw Baw community.
Introductions (ice breaker)
Session etiquette
Toilet locations
In case of emergency
Today's agenda:
Communications Presentation
Why have a Communications unit?
We are responsible for translating technical jargon, political speak and acronyms into easy everyday English so that the wider community understands what the Council is on about.
We also write responses to media queries about controversial issues and facilitate media interviews.
We manage the Council’s reputation and branding out in the community.
We provide advice on the best ways to promote a service, event or campaign.
Only the Mayor can speak to media on ........................................., political and policy issues, and only the CEO, Directors or their designates can speak to media on
If in doubt, call the Communications Coordinator on ..................
Council decisions
operational matters
ext. 865
This sets the priorities for the budget, ensuring rates and charges are set accordingly so the organisation can achieve the goals set.
Who are we?
Why do we need a Communications unit?
Who are we?
Where can you find us?
What do we do?
How we can be of use to you
What do we do?
Organisation Development
Andrew Mifsud - HR Manager
External Communications
Media releases
Advertorial (Baw Baw Buzz and Community Newsletters)
Annual Report
Issues Management
Online Media
Internal Communications
The Weekly staff newsletter
Insight newsletter (for Councillors)
Weekly Media Summary
Control of corporate standardisation for logos, colours, banners, etc.
Coordinating the
Council's Australia Day Events
How we can be of use to you
Where can you find us?
Communications have many useful things that might help make your job easier.
Templates for speeches. media releases, posters, PowerPoint presentations, document covers and more
Photos and logos
A wonderful camera
And more can be found at:
N:\BBSC Useful Things\Communications
Rick Rutjens – ext. 865
Chloe Prince – ext. 583
Maida Anderson – ext. 874
Melanie Coulter - ext. 889
Communications is located at the
Civic Place office.
Email: communications@bawbawshire.vic.gov.au
Equal Opportunity &
Organisation Development
Employment Conditions
Enterprise Agreement
National Employment Standards
Annual review and position descriptions
Classification and rates of pay
Parental leave
Carers leave and sick leave
Long Service Leave
Annual leave
Employee Benefits
payment of rates via wages (post tax)
working from home options
job sharing & varied working hours
health and wellbeing program
uniform allowance
learning and development opportunities
Flexible work arrangements
Baw Baw provide some great options for staff including:
Staff Support and Development
We support our staff in a number of ways, through programs & processes such as:
Code of Conduct – issued to all new staff
Grievance advice and formal process
Performance policy
Ongoing individual performance review and development plans
Family Violence Policy -this video will demonstrate the importance of this issue
EAP Program
More information or advice on these processes is available from Human Resources.
Kristi Cropley
Sharon Stait
When are payments made?
*Note: Photos and contact details for all staff and Councillors can be found on the intranet person search tool.
Payslips are issued on Thursdays after each payment.
You can nominate to receive your payslip via post or email.
Payments are made into employees bank accounts fortnightly on Wednesdays. For payment dates please refer to the payroll calendar.

Electronic transmissions take place early Wednesday afternoon of the pay week. The funds may be available on Wednesday evening, depending on the bank you use.

If Public Holidays occur in the pay week, your funds may take longer to hit you account.
(Senior Payroll Officer-acting)
(Payroll Officer)
Chloe Casey
Communications Coordinator
Rick Rutjens
Executive Officer Community Information & Advocacy
Maida Anderson
Communications Officer
Communications Assistant
Melanie Coulter
Feedback sheets
Cr Gerard Murphy
Cr Tricia Jones
Cr Terry Williamson
Cr Peter Kostos
Cr David Belfour
Cr Deborah Brown
Cr Murray Cook
Cr Mikaela Power
Cr Joe Gauci
Session Nine: Customer Service
Morning Tea & Photos
Session One: Welcome

Session Two: Baw Baw Shire - Culture and FISH DVD

Session Three: CEO Presentation & Welcome
Session Four: Communications Presentation
Session Five: OH&S Presentation
Session Six: Risk Management Responsibilities
Session Seven: Information Technology
Session Eight: Business Information
Session Ten: Equal Opportunity & Anti-Bullying
Session Eleven: Union Membership
Session Twelve: Staff Responsbilities & Benefits
Part One
Part Two
Part Three
Customer service
Risk management responsibilities
Customer Service

Employee Development
Employee Development and Study Assistance Policy
Training and Development needs identified with your supervisor via Performance Reviews (PR&D)
Annual training needs survey
Corporate training program
Study Assistance - apply for financial support for approved studies
E-Learning - Learn Connect
All staff have access to a library of on-line courses.

You can browse the Course Library & seek approval from your Supervisor to complete a course.
The Organisation Development team are located at Civic Place and are all very approachable.
Organisation Develoment Team
Where can you find us?
Who are we?
From top left: Andrew Misfud, Marie Downie, Hope Dudley, Kristi Cropley, Jenni Graham and Sharon Stait
Please phone or drop by to see us.
Full transcript