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Unit 19 P1-P3
Transcript of Unit 19 P1-P3
Contribution of Shaur, Denisa, Ozgur, Shebnem and Natahsha
What is Team?
Optimal size of a team
It could be considered as a collection of people with shared purpose and a commitment to working together. (Accessed on 14th Feb 2014 from BTEC level 3 business book pg 358)
Formal and Informal teams
The best size for the team in terms of open communication, all members being able to voice an opinion, and achieving good results (From BTEC level 3 business book pg 359)
The size of a team, needs to be appropriate and the speech with which decisions have to be made. Its Five people because:
The odd number will prevent a deadlock in decision making
The group is small enough to involve everyone
The team is small to avoid the mistakes
If the size of the team grows too big, it will be difficult for the members to manage themselves successfully as it would be for a supervisor to manage them.
Above all, it shows why teams are so powerful- everyone in the team knows the purpose of the team, and they are committed to achieving this together. For example we are currently working in a team and getting ideas from each other to get the best possible outcome. If we didn’t put commitment or effort into our work, we would get the completely opposite result.
A group of individuals, not officially set up by an organisation, that see the same benefits of working together to achieve given purpose. (From BTEC level 3 business book pg 358)
This cannot get any simpler. For example a group of new students in the college might start a discussion in the canteen about improving work practice like enhancing the gym facility. What they will do is then suggest the idea to the supervisor or manager of the gym
So this throws more light to the fact that formal teams may have written rules which are more trust worthy whereas informal team just take the idea on work.
: A team that has been set up by the organisation itself with the purpose of achieving specific objectives (From BTEC level 3 business book pg 358) The purpose of formal teams is to interview applicants for a job, in carrying out task where members of the team will have specific tasks to do. Other examples include a “customer service team” or a “welcome team”. A good formal team is made up of eight to twelve employees who meet regularly.
Benefits of teams
Teams help to break the organisation down into more friendly components. Everyone has a part to play in a team and this helps motivation.
Team work approaches also encourage innovation because people feel empowered to be creative.
It is possible to share knowledge base of tem members- everyone can contribute to the ideas. Sharing expertise
They feel proud of their contribution to the team
When team works together they are supportive of one another
Most importantly you get better outcomes.
Everyone can share their own ideas
Good teams set targets and performance indicators
Performance indicators describes the measures of specific aspects of performance, which might involve things which you can attach a number to, or indicators that did or did not happen in the required way. Or in easier terms, performance indicator helps to measure the extent to which an individual or team meets target.
For example if I raised a request that every member of the my team should attend a team meeting, my team will agree on that by voting on issues where there is disagreements.
Our team will set targets for example:
1. The team will meet regularly weekly
2. Everyone in the team will have the opportunity at some stage to become a chair person
3. The team will set out to make sure that the views of all participants are listened to
It is then fairly straightforward task to monitor the
success if the team in meeting its target
Can team performance be impacted?
Yes. It can be possible that certain team member have fallen behind for example a team member may not have completed the power point presentation because he/she lacks the right sort of skills. Sometimes team members will require additional support to make up for current weaknesses. For example someone might put he/she name forward to go on a training course to develop his IT skills further.
Stage 1: Forming
Stage 2: Storming
Stage 4: Performing
= This is where number of individuals come together. Simply how we as a team got formed together
= The group begins to exchange ideas. For example each members of the team starts to exchange ideas about the work where better ideas can get replaced.
= The group begins to share ideas. Teams begin to form. For example we can start to conform to given idea and decisions begin to be formulated.
=Now its starts to transform into a high-performance team. This is where a clear organisational pattern is formed. For example we can start sharing ideas and draw out plans and proposals from all members of the team
Stage 3 : Norming
Leader and Manager
Leader get things done and they make change happen. The leader gives direction to others and enables them to follow a chosen path. Whereas manager involves making sure that various tasks are carried out well and that resources are used efficiently. (From BTEC level 3 business book pg 375)
Types of leaders:
There are lots of leaders for example
who listens to the point of view those they work with.
encourages those that they work with.
give instructions that they expect other people to carry out.
What qualities are needed by a team leader?
1. A team leader needs confidents in his abilities so that he could carry out tasks with full potential
2. A team leader needs to be respectful towards his team members
3. Needs to treat his team members fairly and nobody gets left out
4. Needs to know how to share leadership through delegation
What skills are needed by a team leader?
1. Clarifying objectives and agreeing tasks- for example the team needs to be aware of what the team is trying to achieve
2. valuing people – for example making members feel apart of it and respect their values
3. Being receptive to feedback- for example having right and wrong feedback makes you go forward not backwards
4. dealing with conflict – for example managing disagreements between team members in a calm way.
Temporary and permanent teams
Temporary teams: Temporary teams are set up for a relatively short period of time to compete a task . (From BTEC level 3 business book pg 358)
These teams can be used in creating advertisement because it often involves bringing a lot of people with different skills. For example if we work on an particular advertisement then my team members will split up to work on different advertising campaigns.
Permanent teams: In contrast permanent team is one that works together continuously . (From BTEC level 3 business book pg 358).
For example if someone had a retail experience, you may work for a particular sales team which is permanent and on-going.
What is cohesive team?
What helps the team to get the task done?
The term Cohesive means sticking together, united. (From BTEC level 3 business book pg 371)
1. Clarifying goals meaning every member of the
team knows what it wants to achieve at the end
2. Summarising ideas to understand the work easier
3. Suggesting ways forward
4. Evaluating contributions
5. Seeking information and opinions
6. keeping the group on track
Factors that can influence team performance
1. supporting each other group members
2. Ensuring other members of the group are included
3. Making suggestions for compromise
4. Reducing tension
The recruitment process
The recruitment process involves identifying the skills that will be required in a new team members. This could be referred to as job analysis and from this person specification can be drawn up settings of all the qualification and qualities that a new team member would be expected to have
Tuckman’s study of the development of teams is helpful in showing how groups can be developed. This is illustrated in the diagram below. (From BTEC level 3 book pg 367)
1. What is a team? (P1) Sha
2. Formal and informal teams (P1) Sha
3. Temporary and permanent teams (P1) Sha
4. Optimal size of a team (P1) Nat
5. Benefits of team (P1) Nat
6. What is Cohesive team? (P2) Nat
7. The recruitment process (P2) Den
8. Performance indicator and setting targets (P2) Den
9. Team minutes example (P2) Oz
10. Tuckman Theory (P2) Oz
11. Difference between Leader and manager (P3) Sheb
12. Skills and qualities needed by a team leader (P3) Sheb
13. Conclusion summary Sheb
So when you start work, it immediately becomes clear why teamwork is important.
More experienced team members can provide you with excellent advice and workmates can help you when you have difficulties.