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What's Next: Best-in-Class Options from Top-Notch Shops

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Christopher Cannon

on 15 April 2014

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Transcript of What's Next: Best-in-Class Options from Top-Notch Shops

Focus
80/20 on its head
Front-of-the-Line
Donor-centered
Other Resources
Analyze vs. Enter
Outsource volume
Lockboxing
Caging
Other options
Expand decisions
Stewardship
Research clues
Streamline
Touch-It/Take-It*
Birds of a Feather
Finder numbers, etc.
Deal with it
What's Next: Best-in-Class Options from Top-Notch Shops
Balancing high-volume and high-touch elements of alumni records management can be daunting. Establishing a Strategic Information Management environment requires improvements and innovations that will help you increase speed and accuracy while handling your volume. Explore best-in-class programmatic alignment, process improvements, and new drivers (like “Big Data”) that your organization should evaluate to improve data management effectiveness.
-Chris Cannon, Zuri Group

Innovations &
Best-in-Class

Starting Points
A note about best practices
Balancing the spinning top
Accuracy-Speed-Volume Conundrum
Perception/Exception Management
What can you expect?
What are others thinking?
Measure & Message
Metrics
Measuring Time
Messaging
External
Up into the organization
Through development
Practices that are Best
---------------------
Systemic v. Anecdotal
95%+
75%+
50%+
To divide or not to divide, that is the question
Questions?
This is available at fundraisingoperations.wordpress.com

Contact info: Chris Cannon, cannon@zurigroup.com
Full transcript