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Emotional Intelligence Seminar

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Nicole Taranto

on 13 November 2013

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Transcript of Emotional Intelligence Seminar

Emotional Intelligence
Learning Objectives
Self-Regulation
“Emotional Intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships.”

- Daniel Goleman
What is Emotional Intelligence?
Empathy
Musical Paper Bags!
the ability to control or redirect disruptive impulses and moods (emotions)
Self Control
Trustworthiness
Conscientiousness
Innovative
How to deal with NEGATIVE EMOTIONS

Self-Awareness and EI
Self-Awareness - Ability to recognize and understand your moods, emotions, and drives, as well as their effect on others.
“Who am I?” A Personal Understanding
“Self-awareness (knowing ones emotions) is foundational to emotional intelligence”
-Daniel Goleman  

He described it as being aware of both our mood and our thoughts about that mood.
Anger
Anxiety
Frustration
Negative emotions are harder to deal with and usually result in impulsive behaviors
ruler Approach

Helps schools integrate emotional intelligence into their everyday curriculum and school atmosphere

Foster relationships between teachers and students
Cooperation and Conflict reduction--> as a result of Self-Regulation

RULER leads to reduced aggression
RULER leads to reduced anxiety
Students focus on dreams and personal best
Increase academics and standardized test scores

ACTIVITY!
desire to succeed

love of learning

feeling of accomplishment
Being driven to ACHIEVE beyond expectation due to:
How to Identify Motivated People
They have a passion for the work they are doing

They constantly want to do things better
They raise the performance bar


They measure their own performance

They are optimistic, even when the score is against them

They are committed to the organization
WHY MOTIVATION IS IMPORTANT FOR A LEADER?
If you set the bar high for yourself, you will set it high for others

Keeping score is contagious

Optimism and organizational commitment are the foundation for a good leader

Empathy
Empathy is the ability to mutually experience the thoughts, emotions, and direct experience of others.
I am so sorry about your loss.

How awful. Poor you.

Let me do that for you.

I feel so sad for you.
Empathy
Sympathy
I feel your grief.

I understand this has been a great loss for you

Can I help you with that?

I feel and understanding your pain.
What was easy/hard about this challenge?

How did working as a group make getting on a bag easier?

Did someone take on a leadership role or was there shared leadership?
Reflection Questions
Concern a person’s ability to manage relationships with others

Friendliness with a purpose

Nothing important gets done alone

Teams allow exchange & development of emotions*

Highly emotional intelligent teams are more successful*

Social Skill
Self-Awareness, Self-Regulation, Empathy, Motivation

Driven individuals tend to be optimistic

When there is optimism, there is a “glow”
Social Skill and Leadership
May at times appear to not be working
Build bonds widely
Social skill considered a key leadership capability
Leaders need to manage relationships effectively
Allows leaders to put their emotional intelligence to work
"
Enforcing self-awareness it appears is similar to saying to someone:
'
before you act, stop for a moment and think about who you are and what you believe to be true. In light of these thoughts, what course of action suits you best.”

- Baron and Byrne (1991)

Self awareness extends to a persons understanding of his or her values and goals
Where do you get your
energy
from?
Extroversion
- Preference for the outer world and one’s own action and effect on it.

Introversion
-
Preference for inner self and ideas to understand and protect or nurture it.
How do you
process
information?
Sensing-

Gathers information by focusing on facts within information

Intuitive-
Gathers information by interpreting patterns, possibilities and meaning from information received.
How do you make
decisions
?
Thinking-
Decides by using logic, consistency, objective analysis, process-driven conclusions.

Feeling-
Decides according to what matters to self and others and personal values.
How do you
structure
your life?
Judging-
Organizes, plans, controls and decides clear firm actions and responses in dealing with the world; relatively quick to decide.
I use my
decision-making
(Judging) preference (whether it is Thinking or Feeling) in my outer life.

Perceiving-
Responses and acts with flexibility, spontaneity, adaptability and understanding in dealing with the world; relatively slow to decided.
I use my
perceiving function
(whether it is Sensing or Intuition) in my outer life.
Personality Test
Instructions
For reliable results, it is important that you answer the questions for yourself with how you feel, not how you want others to see you.

Place the mouse cursor over the help button for explanations of the questions.

www.41q.com
Sensing and Intuiting are about how we attend and create meaning from immediate data or after deeper thought.
Thinking and Feeling are about how we decide: through logic or through considering people.
1. Understand Emotional Intelligence
2. Identify the five components of emotional intelligence
3. Ability to recognize your own level of Self Awareness
4. How to Manage Your Emotions
5. Understanding what motivates yourself and others
6. How to recognize and understand other people’s emotion
7. How to manage relationships
8. Ways Emotional Intelligence relevant in society today
EMPATHY
Culmination of other dimensions of EI
Adapt at managing teams

Expert Persuaders
REVIEW
1. Understand Emotional Intelligence
-Ability to monitor one's own and others' feelings and emotions, to differentiate among them and to use this information to guide ones thinking and actions
2. Identify the five components of emotional intelligence
-Self Awareness,Self Regulation, Motivation, Empathy & Social Skills
3. Ability to recognize your own level of Self Awareness
-Understanding your PT results
4. How to Manage Your Emotions
-How to deal with negative emotions
5. Understanding what motivates yourself and others
-What drives your behavior
6. How to recognize and understand other people’s emotion
-How can you show more empathy towards others
7. How to manage relationships
-Importance of communication & teamwork
8. Ways Emotional Intelligence relevant in society today
-Ruler Approach
Habit 1: Cultivate curiosity about strangers

Habit 2: Challenge prejudices and discover commonalities
-recognize individuality

Habit 3: Try another person’s life
-“All genuine education comes about through experience.”-John Dewey

Habit 4: Listen hard—and open up
-activity listen & be vulnerable
Develop YOUR Empathy
Full transcript