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Exploring the Customer Journey [Shared]

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by

Ali Alatas

on 2 December 2014

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Transcript of Exploring the Customer Journey [Shared]

Customer Journey
Exploring the
Confidential Information©2014, QBuddy Pty Ltd
What needs to be true to…
create a better customer experience?
Ticket
Travel
Venue
Travel
Home
What needs to be true to…
capture a bigger share of your customers’ wallet?
Like airline seats, how can you optimise for each and every seat or attendee?

What needs to be true to double the productivity of your staff?
What needs to be true to…
use data and insights create a better attendee experience?
What data?

From where?

How to make a better attendee experience?
What needs to be true to…
venues, event organizers and suppliers create a better attendee experience?
What data?

From where?

How to make a better attendee experience?
What would the perfect ecosystem of partners look like?

How would they work together?
QBuddy is a mobile event platform that elevates and extends the attendee experience.

It allows events and venues to communicate, interact and transact with attendees before, during and after the event.

Unlocking opportunity for events while providing a better experience for your attendees.
Capabilities

Contact us

www.QBuddyHQ.com
sean.doyle@qbuddyhq.com

+61 (0)426 253 023

Suite 506, 46-50 Burton St
Sydney, NSW, 2000
Australia

Confidential Information©2014, QBuddy Pty Ltd
Full transcript