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Transcript of https://www.bing.com/videos/search?q=virgin+australia+aircra
The Virgin Family
We believe that every person we come into contact with; our guests, our customers or our colleagues will feel more or less engaged with Virgin Australia based on the interactions we have with them. As such, at Virgin Australia, our Values Compass sets the direction with regard to behavioural expectations and is pivotal to achieving our strategic objective of becoming Australia’s best customer led organisation.
Culture and Values
The Virgin Group believes in making a difference and stands for the principles of value for money, quality, innovation, fun and a sense of competitive challenge. It delivers a quality service by empowering its employees and facilitating and monitoring customer feedback to continually improve the customer's experience through innovation.
'Boeing 777' (image), Plane Spotters 2012, viewed 10 June 2016, <http://www.planespotters.net>.
'Virgin Australia Flights' (image), MTA Travel, viewed 10 June 2016, <http://www.mtatravel.com.au>.
Virgin Australia, 2016, The Virgin Family, viewed 10 June 2016, <http://www.virginaustralia.com/au/en/about-us/company-overview/the-virgin-family/>.
Virgin Australia, 2016, Culture and Values, viewed 10 June 2016, <http://www.virginaustralia.com/au/en/about-us/careers/culture-and-values/>.
Plane Spotters 2012
MTA Travel 2016