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Blackboard BbWorld® 2012 Corporate Keynote

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by

Ideas in Motion

on 3 December 2016

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Transcript of Blackboard BbWorld® 2012 Corporate Keynote

I’M GOOD AT PEEING. 3,500 1,000 Attendees Institutions 280 Partners THANK YOU TO OUR PARTNERS CLEAR PLANNING INFORMATION TRANSPARENCY 2,800+ INSTITUTIONS 1,000+ ENTERPRISE CLIENTS 400+ INSTITUTIONS 20,000+ SCHOOLS 1,000+ ENTERPRISE CLIENTS 2012 Report Card Broadly expanded Limited Field Trial program Software Updates notification service 8x increase in software testing Open Education support Open Database execution Open Standards adoption Sustained blog/media participation on our strategy Achieving ANGEL-level resolution rates Sharply rising client satisfaction 90% satisfaction with Upgrade Cohort Program QUALITY OPENNESS Improved year-at-a-glance release schedule Improved product roadmap detail/webinars QUALITY INVESTMENT 63% 89% 7 Day 1 Day Resolution Resolution RESOLUTION TIME IMPROVEMENT SUPPORT PERFORMANCE Today's Agenda The Vision The Vision: Choice The Fundamentals New Services Mobile Showcase Choice
Innovation
Access The Fundamentals

New Services

Mobile Showcase BLACKBOARD EDUCATION OPEN SOURCE SERVICES OPEN EDUCATION SCORM/TIN CAN COMMON CARTRIDGE LIS, CAS, SHIBBOLETH Bb BUILDING BLOCKS Bb OPEN DATABASE LTI OSCELOT 8x Statements regarding our product development initiatives, including new products and future product upgrades, updates or enhancements represent our current intentions, but may be modified, delayed or abandoned without prior notice and there is no assurance that such offering, upgrades, updates or functionality will become available unless and until they have been made generally available to our customers. All conceptual screenshots shown should be considered subject to change. Forward Looking Statements RESULTS Students with < 2.0 GPA pass rates higher than face-to-face in Spring semester

20% improvement in student pass rates for clients who renewed from Fall to Spring semester

99% student approval rating of DevEd instructors in Spring semester Cross Platform LTI IMS Open Standards Common Cartridge John Wooden I NEED TO PEE. WHY AM I PEEING? THIS IS WHERE I PEE. I’M GOOD AT PEEING. Social Media Explained LOOK AT THIS PEE! I PEED. LET YOUR PARENTS KNOW YOU ARE POTTY TRAINED. SECURE DOOR ACCESS TO THE BATHROOM STALL. PEE WITH HUNDREDS OF PEOPLE ALL AT ONCE. FIND OUT WHAT IS IN YOUR PEE. PEE IN THE PALM OF YOUR HAND. QUICKLY LET 100,000 PEOPLE KNOW VIA VOICE, TEXT & EMAIL THAT YOU ARE PEEING. LEARN TO PEE…ONLINE. Blackboard Explained WE CAN HELP YOU INSTALL YOUR TOILETS. LET ME HOLD THAT FOR YOU. IT‘S FREE TO PEE BUT IT STILL COSTS MONEY TO BUILD A BATHROOM. IF YOU ARE HAVING TROUBLE PEEING
WE HAVE SOMEONE YOU CAN TALK TO ABOUT IT. TRANSPARENCY CLIENT SUPPORT INNOVATION Evolution of core technology & methods Educationally driven feature extension Excellence in user experience The Vision: Innovation The Vision: Access NoSQL MongoDB node.js elasticsearch Learning Content Management:
A Glimpse of the Future with xpLor Wednesday 1:50PM - 2:45PM Thursday 10:15AM - 11:10AM 278 277 SESSION HIGHLIGHT ALL TIME HIGHS CLIENT SATISFACTION SOURCE: JUNE 2012 Blackboard Learn client satisfaction survey. Support Issue Resolution Timeliness in Bb commitment to Usability Bb commitment to Willingness to Change Management Bb commitment to of Bb products Quality of Bb products Recommend Bb to a friend
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