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When Twitter meets bureaucrats

What to do with all these social media, particularly Twitter? What's in it for the government? Is it just a waste of time, or some value in it?
by

Kevin Kim

on 19 April 2010

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Transcript of When Twitter meets bureaucrats

How GoA uses
social media What is social media? Online communications in which individuals switch roles fluidly between "audience" and "author." The social media
mindset Trust
Experimentation
Engagement
Not about technology
Control is an illusion
Thre're always critics Alberta Education in social media Inspiring Education: blog, Twitter, and Youtube channel
Speak Out: blog, discussion forums
Setting the Direction: Twitter (blog and Youtube channel will soon to follow)
"One off" events: Flickr, Youtube.
Full transcript