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Sea life -51581

Available at Prezzip.com Sea life prezi template. Discover a underwater world prezi. Use your imagination to create a stunning parallax presentation!
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on 11 May 2016

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Transcript of Sea life -51581

DC QUEST
The Growing Importance of Quality
Sea life prezi template. Discover a underwater world prezi. Use your imagination to create a stunning parallax presentation!
Separate elements
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MSRP/Compare At Update
Pack Strategy
Fragile Audit Points (updated for Z insert)
The Growing Importance of Quality
Education is the Key to Success

MSRP UPDATE
Created a BP around Compare At/MSRP discrepancies
Updated methods to include a check for MSRP and C/A before ticketing and selection
Reviewed BP, Job Aids, method updates and Good Morning America Video with all of Distribution Center Management and Associates
Recognized our associates with approximately $11,884 worth of various gift cards Network wide for their efforts
Caught 905 Compare At/MSRP discrepancies Network wide and missed 14 since these changes were put into place and communicated

Merchandise/Accuracy Control
With social media exposure increasing as we grow towards $40B, it is becoming more important to drive a sound quality program


Reinforce commitments to our business partners by leveraging institutional knowledge
Bring DC Quest to a broader audience through eLearning
Evolve to a focus on
Quality
through education and partnerships, rather than taking the "I Gotcha" approach


Education is the Key to Success
"The Right
Quality
Goods To The Right Store At The Right Time"
Questions???

Pack Strategy
Teamed up with D45 and D85 Planning and Merchants to gain commitment on keeping most Food and Toys as Store Ready
MC and DC operations were encouraged to call out any broken packs in these departments
Every
fragile
broken pack units cost the company approx. $0.25 excluding potential damages
Every
non-fragile
broken pack unit cost the company approx. $0.18
FY15 DC Q4 pack size challenges 5,171,113 units or $113,000 in additional processing cost savings
FY16 DC Q4 pack size challenges rose to 9,196,433 units or $202,000 in additional processing cost savings
D85 Q4 damages dropped from .88% to sales to in FY15 to .20% to sales in FY16
Ultimately, our goal is to reduce these challenges by working with the Depts to never have them broken in the first place
Fragile Audit Points (including Z insert)
1. Store label
2. 2nd Identifier
3. Unprotected/ Glass on Glass
4. Units upside down
5. Units on pumps
6. Food and Smelly (same slot)
7. Appropriate wrap and bag
8. Under packed box
Full transcript