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Resume - David Neys

Sales & Project Management Professional
by

David Neys

on 26 April 2016

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Transcript of Resume - David Neys

> Belgacom (large Belgian Cable & Mobile operator)

Multiple successful contract negotiations

Joint Offer Logistics project: delivery of special offers to the customer at home including backoffice activities ( with peaks to > 10.000 monthly deliveries)

One warehouse project including launch of multiple IT modules (strategic C-level decision)

Roll-out Mobile After Sales of all Belgacom stores (in total 91 shops and 40.000 repairs per year)
WHAT ARE MY SKILLS & EXPERTISE AREAS?
David Neys
david.neys@icloud.com
+31 6 11 87 69 56
WHERE DID I WORK BEFORE?
5-2014 - Current: Business Development Manager & Member of Dynafix' Management Team

1-2013 - 4-2014:
Service Development & Account Support Manager
Member of Dynafix' Management Team

9-2009 to 12-2012:
Sr. Key Account & Project Manager

9-2008 to 8-2009:
Account Support Coordinator
WHAT ARE MY CURRENT RESPONSIBILITIES?
Think & Improve: Customer Experience, Customer Strategy, Consultancy & Concepts;
Build: Custom ICT Development, Graphical Design & Project Management;
Manage: Operational Services such as Technical Support, Customer Platform Monitoring, Scala's EMEA Training Academy & Migrate & Installation Services.
WHAT DID I STUDY?
2015 Predictive Index Analyst
2014 Masterclasses: Bedrijfskunde @Nyenrode
2012-2013 NIBESVV - WFT Schade (passed)
2006 Management for SME's (passed)
1999-2004 Xios Hogeschool Accountancy & Taxes
1994-1999 Koninklijk Atheneum Economics & Modern Languages (passed)
http://nl.linkedin.com/pub/david-neys/10/769/bb6/
How can you contact me?
Who am I?
Husband & proud father of a 8-months old son
Generalist, game-changer & customer minded
9-2004 to 10-2007: Management Assistant in sewer construction sector
Wimmers - Hermans 1-2007 to 8-2008:
Company Manager in the retail market

A. Keulen 11-2007 to 12-2007:
Administration in the construction market
34yr old Belgian living in the Netherlands with German roots
> Strong can-do, game-changer mentality and analytical skills

> Project & people management abilities (KPI dashboards - Scrum - Agile - Plan & Action methods)

> Sales & Marketing (guerrilla tactics, go-to-market campaigns, contract negotiation, broad RFI/RFQ/RFP experience and business model generation)

> Excellent Supply Chain Management (forward & reverse logistics combined with warehousing) including E-Commerce logistics with a touch of 5S and Lean Six Sigma methods

> Languages: Dutch, German, English & French fluent

> Extended Presentation skills to internal and external customers up to C-level
WHY SHOULD YOU HIRE ME?
I am a positive thinking, hardworking person with a critical eye for detail and a personal touch! (go for it and no 9-to-5 mentality rather 5-to-9)
I go 200% for my goals and always find the right mix between the customer's needs and the internal organization.
WHO CAN RECOMMEND ME TO YOUR COMPANY?
Bart Jamaels - Manager Technical Services Center
+32 496 59 22 82 bart.jamaels@staff.telenet.be

Ben Ansloos - After Sales Manager
+32 496 56 27 00 ben.ansloos@telenetstore.be

Marc Slegers - VP Supply Chain & Procurement
Contact details on demand

Peter Adriaens - VP Installations
Contact details on demand
Guido Douffet - Service Delivery Manager
+31 6 14 51 83 82 guido.douffet@vodafone.com
Christophe Vandenbempt - Manager Handsets & Services +32 484 97 00 07 christophe.vandenbempt@kpngroup.be
WHAT DID I ACHIEVE TILL NOW?
> Development and roll-out of Dr. Mobile Online (http://www.drmobile.eu): interactive self service website for after sales
> Telenet (large Belgian Cable & Mobile operator)

Multiple successful contract negotiations

Home Delivery project delivery of handsets to consumers at home including warehouse and backoffice activities

Roll-out Mobile After Sales of all Telenet stores (in total 45 shops and 30.000 repairs per year)

Roll-out iPhone screening and handling service
Fabrizio Lioi - Business Development Manager
+31 6 15 89 32 89
fabrizio.lioi@ingrammicro.eu
10-2014 - Current: Director Services & Support EMEA & Member of EMEA Management Team
Full transcript