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on 20 July 2018

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Practical Skills
Effective delivery need - great stage presence; body language, facial experience, eye contact,

Non-verbal Communication
Not what you say but how you say it

Have open posture, use hand gestures, be animated in voice and in gestures

Stand on one side, then move to the other side, your audience will follow you


Avoid distracting mannerisms

Avoid reading notes, make eye contact

Make your gestures convincing through practice

“Proper Planning and Preparation Prevents Poor Performance”
Stephen Keague
Public Speaking Mistakes
Imitating others - Sudden acquisition of a foreign accent
Failing to interact with the audience
Reading a speech word for word
Using someone else’s stories.
Speaking without passion.
Failing to prepare.

Stay in control.

Talk slowly.
Talk clearly (enunciate).
Talk loudly.
Make eye contact.
Avoid staying in one place. Try not to simply stand or sit in one spot; it's a good idea to
walk around a bit, to gesture and change the direction of your focus in order to keep
all of the audience interested.
Be sensitive to your audience. If you notice that people are looking bored or distracted,
change your position, the speed or volume of your voice
Preparing your presentation
Who am I speaking to?
What do I want them to know, believe or do?
What is the best way to accomplish this?
Identify negative self beliefs
Overcome blocks to confidence
Be prepared;Know your material
Speak with clarity and conviction
Dress the part
Do you know your audience?
Be positive
Visualize yourself giving your speech. Imagine yourself speaking, your voice loud, clear and confident. Visualize the audience clapping – it will boost your confidence.

Realize that people want you to succeed. Audiences want you to be interesting, stimulating, informative and entertaining. They’re rooting for you.

Do not apologize
Don’t apologize for any nervousness or problem – the audience probably never noticed it.

People are on your side
Experience builds confidence, which is the key to effective speaking. A Toastmasters club / a debating club can provide the experience you need in a safe and friendly environment.

Practice, look for opportunities
Starting with a whimper. Don’t start with “Thank you for that kind introduction.” Start with a bang! Give the audience a startling statistic, an interesting quote, a news headline – something powerful that will get their attention immediately.

Start with a bang !
Be authentic
Attempting to imitate other speakers?

Authenticity is lost when you aren’t yourself.

Reading a speech word for word?

This will put the audience to sleep. Instead use a “keyword” outline: Look at the keyword to prompt your thoughts. Look into the eyes of the audience, then speak.

Use a “keyword” outline
Effective conclusions
Ending a speech with questions and answers?
Instead, tell the audience that you will take the first 3 questions, make an assumption there is a question

After the Q and A, tell a story that ties in with your main theme, or summarize your key points.
Conclude with a quote or call to action.

Public Speaking is an acquired skill
Failing to prepare?
Your reputation is at stake every time you face an audience – so rehearse well enough to ensure you’ll leave a good impression!

Failing to recognize that speaking is an acquired skill. Effective executives learn how to present in the same way they learn to use other tools to operate their businesses.

Prepare, Prepare Prepare

: World Renowned Body Language Expert —Top Keynote Speaker—Mark Bowden—CBC News
Video 1
Use pauses appropriately

When you make an important point pause.
The point will sink into the minds of your audience well
Who is your audience?
Keep the audience first during preparation and presentation

Racial, Ethnic or Cultural Background?
Group Membership?

Structure of your presentation
Support your point with:


Obama Video - Body language and rhetorical devices
Identify Negative self-belief patterns/habits
Strong Starts and Strong Conclusions

Tell a story
Give personal experience
Give experts opinion on the subject and your agreement or disagreement
Use analogy to explain complicated information e.g figures etc.
Use quotes from respectable people e.g. Mother Teresa
Use statistics to impact clarity e.g every minute 5 people commit suicide (UN 2010)
Use Humor to loosen people up and enhance their retention levels
Ask a question
Summarize speech in figures e.g 3 points to take home
Give a call to action – Let us go out and ……
Promise Hope for the future

NB: Do not give new information
Strong Conclusions
In speech devices
Sign Posts
I shall discuss, this or that point after or later
I will discuss 3 points, First point, second point etc.

Transitional Formulas

And, but, to turn to,
to return to, to amplify this, to resume to the main point (after a digression),
To go further in the same direction
Rhetorical Devices
Rhetorical question
Emotional connection
. This is your barometer of trust, and it’s comprised of the rapport you build with others, your likability, warmth, reliability, and empathy.

You can strengthen this connection by showing warmth and care. Personal stories, especially those that reveal vulnerability, can also help others relate to you. As social psychologist Amy Cuddy explains, “Warmth is the conduit of influence: It facilitates trust and the communication and absorption of ideas.”
This is your expertise, your wisdom, your opinions, and your agenda. The right side is all about how the message relates to the other person. These are not mere facts, figures, or frameworks; they are human-scale, concrete, and actionable. If your message is not relevant to someone, it won’t be persuasive.
Most leaders today tend to emphasize their strength, competence, and credentials in the workplace, but that is exactly the wrong approach.

Leaders who project strength before establishing trust run the risk of eliciting fear, and along with it a host of dysfunctional behaviors.

Fear can undermine cognitive potential, creativity, and problem solving, and cause employees to get stuck and even disengage. It’s a “hot” emotion, with long-lasting effects.
A growing body of research suggests that the way to influence—and to lead—is to begin with warmth. Warmth is the conduit of influence: It facilitates trust and the communication and absorption of ideas. Even a few small nonverbal signals—a nod, a smile, an open gesture—can show people that you’re pleased to be in their company and attentive to their concerns
Before people decide what they think of your message, they decide what they think of you.
Speak with lower pitch and volume, as you would if you were comforting a friend. Aim for a tone that suggests that you’re leveling with people—that you’re sharing the straight scoop, with no pretense or emotional adornment. In doing so, you signal that you trust those you’re talking with to handle things the right way. You might even occasionally share a personal story—one that feels private but not inappropriate—in a confiding tone of voice to demonstrate that you’re being forthcoming and open
How to convey warmth
Acknowledge people’s fear and concerns when you speak to them, whether in formal meetings or during watercooler chats.

Look them in the eye and say, “I know everybody’s feeling a lot of uncertainty right now, and it’s unsettling.” People will respect you for addressing the elephant in the room, and will be more open to hearing what you have to say.
Smile—and mean it.
Warmth is not easy to fake, of course, and a polite smile fools no one. To project warmth, you have to genuinely feel it.
How to Project Strength
Strength or competence can be established by virtue of the position you hold, your reputation, and your actual performance. But your presence, or demeanor, always counts
Feeling in command and confident is about connecting with yourself. And when we are connected with ourselves, it is much easier to connect with others.

Holding your body in certain ways - power poses
Stand up straight AND SMILE
Open gestures
Closed Gestures
You Matter
What to avoid
Make sure you and your message are the focus not the visuals
Organise related ideas ideas in a clear and meaningful way
Text content should be readable from everywhere in the room, and easy to read on screen
Your text should support not replace your spoken message
Limit the amount of text so your audience can listen not read
Use color to emphasize important ideas, create contrast, isolate visual elements, and convey intended nonverbal signals
Slide background should not compete with foreground
Visual elements e.g photos should enhance your message
Review every slide carefully to ensure accuracy
All slides should be fully operational
Have a backup plan if the electronic slides should fail
Print hand outs of the slides to support the flow and presentation of the message
Can you present naturally without reading your slides?
Could you still make a compelling presentation if you experience equipment failure
Do you know how to work the equipment, is it working?
Is your timing on track?
Can you easily pronounce all the words you plan to use?
Have you anticipated likely questions and objections?
Do you need an interpreter
5 things audiences hate about presentations

Thinking outside the BOX in presentations --- Use a Flip Chart
Dressing for impact
How to make your point
Body Language
Secrets of body language

Video 2: Stanford University Presentation
Some good stuff to check up later
Full transcript