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Online Teamwork

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Vicky Guion

on 18 September 2016

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Transcript of Online Teamwork

Team Roles
Belbin's nine team Roles
A mature, trusting and accepting member of the team. They are a positive thinker, have the ability to listen to others and have the appropriate social skills to gain trust and respect from others. The coordinator has the ability to keep the team focused and involved due to having an aptness for managing people (Belbin, 2010a).
to an online team
Resource Investigator
A Resource Investigator's roles are to develop contacts, explore opportunities, and seek ideas from the outside by using their communicative, enthusiastic and inquisitive nature. Their creativity provides them with the skills required to seek resources, get close involvement with people and attract new businesses (Belbin, 2004, p.46). They counteract a Monitor Evaluator's pessimism with their optimism (Belbin Associates, 2009, p.38).
Digital Literacy
to an online team
Monitor - Evaluator
The monitor- evaluator, as described in Belbins Theory of team roles, is the analyst of the team. This means situation or issues that arise are being critically analysed to the point where a result is always found. The monitor investigates thoroughly and is not bias in the decision making process (Belbin, 2010).
Digital literacy
to an online team
A completer/finisher's role is to ensure that every detail of a plan is correct, they're the quality control to check and recheck until satisfied with the final product. They are meticulous and pay attention to everything to make sure that every detail of a plan, product or report is accurate (Belbin, 2009).
Digital literacy
to an online team
The implementer, as described in Belbin's theory of team roles, is ‘needed to plan a workable strategy and carry it out as efficiently as possible.’ This means the implementer creates rules that need to be followed to ensure the job at hand is efficiently completed within the time frame, making sure it is simple to follow for all team members.
to an online team
Belbin Associates. (2009).
The Belbin guide to succeeding at work
. London, UK: A & C Black.
Retrieved from http://ebookcentral.proquest.com.ezproxy.lib.swin.edu.au/lib/swin/reader.action?docID=833589&ppg=4

Belbin, R. M. (2004).
Management teams: Why they succeed or fail
(2nd ed.). Oxford, UK: Elsevier
Butterworth-Heinemann. Retrieved from

Belbin, R. M (2010).
Management Teams: Why they succeed or fail
(3rd ed.). Oxford, England: Elsevier. Retrieved from

Belbin, R. M. (2010).
Team roles at work
(2nd ed.). Oxford, UK: Butterworth-Heinemann. Retrieved from

Einon, G. (2010). Managing computer-supported collaboration. In H. M. Donelan & K. L. Kear (Eds.),
communication and collaboration: A reader
(pp. 26-26). Oxon, UK : Routledge. Retrieved from

Getronics. (2016). [Cartoon image of online communication]. Retrieved from

Grellier, J., & Goerke, V. (2014).
Communications toolkit
(3rd ed.). South Melbourne, Australia: Cengage Learning Australia

Institute for the Future. (2011).
Future Work Skills 2020
. Retrieved from

Leadership Solutions. (2007). [Image of Belbin's team roles]. Retrieved from

Olson, G. M. & Olson, J. S (2010). Groupware and computer-supported cooperative work. In H. M. Donelan & K. L.
Kear (Eds.),
Online communication and collaboration: A Reader
(pp. 39-43). Oxon, UK : Routledge. Retrieved from http://web.b.ebscohost.com.ezproxy.lib.swin.edu.au/ehost/ebookviewer/ebook/bmxlYmtfXzQ3Mzk4MV9fQU41?sid=596b5ec8-5de0-4ea5-a1da-eddc906e7b82@sessionmgr2&vid=0&format=EB&rid=1

Digital literacy
Online Teamwork
(Getronics, 2016)
When the implementer is creating rules and structure for an online team, asynchronous communication tools such e-mail would be used. Once the implementer finds the source they ensure the material is credible then summarise, evaluate, create, and communicate the information a discussion forum or email for the convenience of team members (Olson & Olson, 2010).
As the implementer is an action orientated and structure based role, some weaknesses which often follow the role is inflexibility to change and slower response when new information is presented. As the structure of rules/regulations are clear and simple, the implementer may struggle to adapt things once already established (Belbin, 2010).
The implementer contributes to an online team by being efficient, practical, organised and turns ideas into actions. For example, a member suggests a new design label for a product, the implementer will organise work that is required for this task to be completed, making an idea into actions for its completion (Belbin, 2010)
The monitor-evaluator will be able to access all team work through different digital programs and devices (eg. computer, smart phone). Using synchronous communication tools, such as phone calls, instant messenger to retrieve information and sort data. Once all this data and information has been collected, the monitor will place it into a digital program as a learning program, ensuring the result of the analysis is accessible/useable by all team members.
The monitor-evaluator works deeply and critically on the subject/task, therefore they can be slow moving due to being over critical. As they get so involved with the subject/task they may also become distant within the team which may impact negatively on other team member’s view of the person.
As the monitor-evaluator is the analyst, the way in which this role contributes to an online team is by ensuring all information published/collected from the team can be secured in one file and be critically analysed. This means all information can be accessible and evaluated within a digital program and will be able to communicate efficiently to each member via email/Skype when issues arise.
The Coordinator puts emphasis on outcomes and goals, though if needed, can be manipulative to reach desired results. They also have an inclination to be lazy, however, laziness combined with strong personal characteristics, such as good delegating, judgement and planning, can be successful and provide scope for development (Belbin, 2010b).

Their optimism and enthusiasm could become their downfall, as they eventually become bored and losing interest in the task at hand, failing to follow through and seeing it to the end. They may need to be prodded to continue the momentum that may otherwise dissipate. They are reliance on others to deliver results (Belbin Associates, 2009, p.39).
They seize opportunities, seek possibilities, making sure a plan has been looked at from every aspect, and 'finding treasure in unexpected spots' (Belbin, 2004, p.46). Rather than being the originator, they 'pick up fragments of ideas from others and develop them' (Belbin, 2010, p.37). They seek to improve on what the Plant creates (Belbin Associates, 2009, p.38).
Collaborative technologies make working, sharing ideas and being productive with an online team easier than ever. It is crucial for coordinators to develop and refine strategies to engage and motivate the dispersed team using communication platforms to allow clear objectives and feedback. This helps engage the team and drive participation and motivation (Institute for the Future, 2011, p. 12).
The Coordinator organises and coordinates the team. They like to initiate structured discussions and have a natural ability to keep team members involved and focused on objectives and goals. They have minimal input during discussions, but they are the one to clarify and summarise discussions, propose decisions and delegate the tasks (Einon, 2010, pp. 27-28).
Digital Literacy
A Completer/finisher is often suffering with anxiety to get everything right, when dealing with a completer/finisher their behaviour can also be quiet obsessive as they have the tendency to worry until the maximum has been achieved and all deadlines are met accordingly (Belbin Associates, 2009, p.39).
Time is everything when it comes to a completer/finisher as they work part of a team and expect high standards from people around them, they are not only concerned about themselves but also for the wider group involved. A Completer/ finisher make their finishing touches to the work, they're recognised and valued by their group (Belbin, 2010, p.17).
A Resource Investigator is a competent networker, they will use this to their advantage, which will enable them to use groupware to their maximum potential with their network. "Groupware requires networks, and networks infrastructure is a key enabler as well as a constraint on groupware" (Olson & Olson, 2010, p.41).
To have an effective team and successful result, creative potential must be identified and the acknowledgment that all roles are valuable. For a team to be effective, there must be a Coordinator to coordinate and delegate tasks, keeping the team focused on the objectives and goals. A Resource Investigator to seek opportunities, resources, and attract new businesses. A Monitor Evaluator to analyse any issues that may arise and finding solutions. The Implementer must create rules and deadline, and ensure that a job is done efficiently. The Completer/Finisher must ensure the final result is accurate. If a team consist of only one role, it could create conflicts and resulting to failure.
Teams have shared goals and work together to achieve them. An important aspect for the success of a team is establishing team roles. After extensive research, Dr Meredith Belbin (Belbin, 2004) developed a well-known framework of team roles. Each role makes a contribution to the team, with no role being more useful than any other (Grellier & Goerke, 2014, p. 236). Along with the strength of each role comes weaknesses, however, successful teamwork involves team members agreeing on set responsibilities, collaborating, and contributing in an effective way to achieve desired outcomes (Einon, 2010, p. 29).

Five of Belbin’s nine roles will be explored in this presentation along with their digital literacy, their weaknesses and the contribution they make to an online team.
(Leadership Solutions, 2007)
Let's explore the roles
Coordinator, Resource investigator, Monitor-evaluator, Implementer and Completer finisher...
A Completer/finisher could use middlewear as a tool to make sure that the project or plan is accurate of the highest standard, as "middleware provides such services as identification, authentication authorization, directories, and security in ways that facilitate the interoperability of diverse applications" (Olson & Olson, 2010, p.42).
Felicity Bell - Maria Crino - Vicky Guion - Vicky Lai
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