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Chapter 4

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LesLeigh Conway

on 31 May 2018

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Transcript of Chapter 4

Chapter 4
What is Nonverbal Communication?
Nonverbal Communication is communication other than written or spoken language that creates meaning for someone.

Why is American Sign Language verbal communication?
How verbal and nonverbal work together (Ch. 3 & 4):
7 nonverbal codes & subcodes:
Eye Contact
Facial Expressions
Proxemics and Territory

Let's break these down....
How can I interpret NV cues more accurately?
* Look for signs of

* Look for signs of

* Look for signs of

Understanding Nonverbal Messages
Chapter Preview:
What is nonverbal communication?
Why focus on nonverbal communication?
How does nonverbal function?
What are the nonverbal codes?
How do we interpret NV messages?
Why Focus on Nonverbal Communication? (4 Reasons):
Nonverbal messages communicate attitudes and feelings. Many times 93% of emotional meaning of our messages is communicated nonverbally.
Nonverbal messages are critical to successful relationships.
Nonverbal messages serve multiple functions.
Nonverbal messages are more believable than verbal ones.
Content level- what we say
Relational level- how we say it

What is the nature of nonverbal communication?
Rule Governed
Non linguistic
* Appearance
* Artifacts
* Dress
* Attractiveness
* Hot or not?
* Can you be too attractive?
* Kinesics refers to the study of human movements, gesture, and posture.
* Emblems
* Illustrators
* Regulators
* Adapters
* Affect Displays
* Eye Contact
* Facial Expressions
* Haptics = Touch
* Vocalics
* Tone
* Rate
* Volume
* Silence
* Physical Environment
* Proxemics
* Intimate Space
* Personal Space
* Social Space
* Public Space
* Territory
* Territorial Markers
Why do we interpret the NV signals the way we do?
* Theory of Nonverbal Expectancy Violation
* We develop rules or expectations for appropriate nonverbal behavior and react when those expectations or violated.

* What do you do when someone stands too close to you?
* How do you react when someone stares at you too long?

Communication & Ethics
Interactive Synchrony
Coordination of speech and body movement between at least two speakers
Nonverbal Adaptation
Smart business or unethical?
Deception Detection:
Vocal cues are the hardest to control
Response Latency
Message Duration
Full transcript