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Lab Management - Staff Competency

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by

Sara Lari

on 22 February 2018

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Transcript of Lab Management - Staff Competency

Ensuring Staff Competency
to minimize
Laboratory Errors

1. Why?
Key Element of QSE

CAP

ISO 15189

Local Regulatory Body
Objectives
How many chances does the patient get for every error we make in the lab?
1.
Recognize the significance of competence and it’s impact on patient care

2.
Identify the importance of standardized training and delivery of content

3.
How to implement a standardized competency program

2. What should we do?
Clinical Instructors
1.
Standardized training documents
2.
Trainer manuals
3.
Section Based Educators
4.
Certified training course
5.
Learning huddles
6.
Education calendar
7.
E-Learning
8.
Professional Practice Portfolios
9.
Simulation
Designs, implement and evaluate
Facilitate continuing education programs
Serve as a resource
Domains
1.
Safety
2.
Data verification & specimen receipt
3.
Analytical Skills
4.
Interpretation, validation & reporting of results
5.
Quality management
6.
Critical thinking
7.
Applied investigation
8.
Resource management
9.
Communication
10.
Professionalism
Competency Statement
5.
Quality Management
Identifies, practices and promotes laboratory quality standards and the utilization of resources as per established protocol
Follows established protocols as defined in the Quality Manual

Maintains appropriate documentation which is accurate, comprehensive and comprehensible in accordance with established protocols

Demonstrates an awareness of and participates in appropriate quality assurance programmes
www.gradydoctor.com
Carolina Biological Supply Company: Gram-Positive Bacillus Slide, w.m., Gram Stain
24hrs Later
Performance Indicators
Education
Mistake Proofing
Standardization
Streamlining
competent, engaged and skilled Caregivers dedicated to providing high quality patient care
Sara Lari
&
Shilpa Kudekar
Clinical Instructors

Cleveland Clinic
Abu Dhabi
Standardization
3. How?
Standardization prevents Improvisation
5.
Quality Management
Full transcript