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Impression management across borders

by

Evan Frendo

on 4 November 2017

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Transcript of Impression management across borders

Impression management across borders - Evan Frendo
Small talk
Contents
Social media
Tactics
Training & consulting
Train the trainer
Conferences
Materials
Authentic texts
What is Impression management?
Text Two
Useful resources
Classroom activities
Useful resources
What is impression management?
Emails
Tactics
Social media
How do you give the impression that you are competent as a leader?

Have a grip of the facts – you show that you know what is happening
Explain your vision – you know where you are going
Give guidance and directions
Remember the names of people

I’m am very excited to be working with [INSERT NAME] on our new project starting next week. So pleased we got the funding from the EU.

self is multifaceted - reflecting different identities
Compressed crystal:
"(a) the inability of the digital medium to handle complex nuanced expressions of crystalized selves
(b) the desire to perform socially approved selves to a masspersonal audience, and
(c) the tendency for one audience to dominate"
(McEwan & Mease, 2014, p. 91)
(Tracy & Trethewey, 2005)
Read the text.

What impression do you get of the speaker?

Does she come across as competent and in control?
Text Three
Read the extract from a job interview.

What impression do you get of the job applicant?

What could he have done better?
Text One
Did I mention I travel a lot?
You are such a wonderful audience
I am such a poor teacher that my students fall asleep during my lessons
I got up at three o'clock to rehearse this presentation!
If you don't keep quiet I'll ask you to leave the room
Self-promotion
Supplication
Exemplification
Ingratiation
Intimidation
"conscious or unconscious attempt to control the images that are projected in ... social interactions" (Schlenker, 1980 p. 6)
"use of behaviors to intentionally regulate the impressions that observers have of oneself"
(Lewis & Neighbours, 2005, p. 470)
front / back stage
ethos, pathos,
logos
"All the world's a stage, and all the men and women merely players... one man in his time plays many parts."
(As You Like It)
Warranting
self-promotion
"Some great tips in this blog post."
"Hope to see you at the workshop next week. [INSERT NAME]'s a really good speaker."
"So nice to see that [INSERT NAME] was able to step in at the last minute. He is such a pro and always happy to help."
"If you like using music in your lessons then you will love this book."
"Fantastic talk about Impression Management."
Ingratiation in emails
Making the other person feel good
"great job"
"well done"
"way to go"
Focus on lexis
Role-plays
job interviews
small talk
starting a presentation
opening a meeting
giving feedback
gender
age
how we see ourselves in relation to others
Identity
profession
who we are
Classroom activities
Small talk
Facebook
Examples across borders
Aristotle
culture
Amazing city and amazing conference. So lucky to get a chance to speak. Fantastic line up including [NAMES OF FAMOUS ELT PERSONS].

Chuffed to see a copy of my latest book arrive through the post.

So nice to finally meet [INSERT NAME OF FAMOUS ELT PERSON] at the [INSERT NAME OF CONFERENCE].

I’m in [NAME OF TOWN] next week for a conference. Any tips on a good restaurant?

Shakespeare
actors in a performance
The presentation of self in everyday life
construction of social reality
identity
Identity constituted through difference
ingroup
outgroup
Collective identities
Full transcript