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beGuest

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by

Tony Lofving

on 3 February 2010

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Transcript of beGuest

beGuest TULI -projekti HAAGA-HELIA AMK Rebekka Frost
Tea Saloranta
Jaakko Eskola
Tony Löfving What is beGuest ? A web based portal for a guest to manage a hotel stay
From your computer or your mobile phone
Designed for the informed business traveller
Aimed at upscale hotel groups and boutique/lifestyle hotels




Reservation Why beGuest ? All you need is one Guest Hotel Personalised profile creation
Empowerment
Saves time
Combines all information in one
Easy and user-friendly accessibility
Real-time interaction
secure billing options
Direct marketing opportunities
Up to date guest History
Instant service recovery
Human resource optimisation
Minimise paper consumption
Confirmation Choosing amenities Receiving order Check-in Welcome Hotel directory, problem Housekeeping Breakfast from Room Service Checkout Thank you Setting the wake-up call and breakfast order Kiitoksia ajastanne Thanking also
Hotel Kämp
Hotel GLO
Full transcript