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NH Training Part 2

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English4callcenters .com

on 9 November 2016

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Transcript of NH Training Part 2

MENTAL
PRACTICE
TRAINING
Mental training for coaches
Csat:
QA:
CR:
EL:
92%
90%
80%
90%
Schedules
8:20
11:10
3:30
Mental training for coaches is called "
Huddles
". The reason why we do them is to assure that all of us follow the same vision and to get that "
boost
" we need for our classes
GAMMAR
TEST
PRACTICE
1. Yesterday, they ___ in the pool
a) swim
b) swam
c) swum

2. My girlfriend ___ me a box of candies.
a) give
b) gave
c) gived

3. I ___ stop the music.
a) didn't
b) did'not
c) did
4. ____ kiss her boyfriend?
a) She did
b) Did she
c) Did

5. Did you ___ the lesson?

a) explain
b) explained
c) explaining
Choose the correct answer
FLUENCY DIET
REVIEW
STARS
GOAL
MELODY
Review Goals per level
S1
S2
What...?
What kind of...?
When...?
Why...?
Who...?
Where...?
Which...?
How long...?
How often...?
Practice WH questions
Remember to use natural words:
Let me see / let me think, actually, probably
Tell me about yourself - 1 rep
What are your plans for next vacation?
- 1 rep
How do you open Facebook? -
1 rep
Tell me about your last weekend
- 7 reps
Example:
Well, first I
woke up
very early, then I
brushed
my teeth, after I
took
a shower and I
got dressed
, later I
went
to the mall with my friends and in the afternoon I
studied
for 2 hours, after That I
had
dinner with my family, and I went to sleep. On Sunday, I
went
to church with my family and after that we
had
lunch together.
Later
I
went
to play soccer with my friends and when i
came
back home I
took
a shower and had dinner. Finally I
went
to sleep.
Techniques
Sandwich technique
Scrooge technique
Silabeado technique
Pressure technique
Pho -
to

MOST COMMON
MISTAKES
Grammar
FLuency
Pronunciation
Cmprehension
Stress and intonation
How to
ACCESS
ORORO.TV
PRONUNCIATION REINFORCEMENT
BOOKS ONLINE
CLASSES
STRUCTURE
FOR MONDAYS
GAMES
PRACTICE
1)
GIMME GIMME
2)

Guess the famous character
3)
Body parts
4)
Game of the verbs (mimics)
5)
Make up a story
6)
Describing game
7)
Broken phone
8)
Body parts (b2b)
9)

Spelling verbs
10)

Sentence Race
Basic Final
ACTIVITY
PRACTICE
Intermediate
PROGRAM
Structure
Mental Training
Grammar Review/ Test
Fluency Diet review
Conversation
5
15
50
40
Review the stars/goal/melody and have all the students practice the repetitions
Fluency diet review
Full transcript